Représentant support client - ventes / télétravail Emplois

Description du poste

We are currently recruiting a Customer Support and Sales Representative for Comerco, the Canadian leader in protection plans. In this fully remote position (temp-to-perm contract), you will have the opportunity to advise clients and boost your income with an uncapped commission structure!

Responsabilités

Handle inbound and outbound customer calls with professionalism and enthusiasm
Identify customer needs, advise them, and seize every opportunity to sell or promote Comerco's protection plans (upselling/cross-selling)
Meet and exceed established sales targets and performance metrics (KPIs)
Answer inquiries regarding warranties, follow up on files, and provide flawless customer service
Sort customer lists, accurately enter data, and keep client files updated in the system
Perform various administrative support tasks related to the sales department

Exigences

Sales Experience: Comfortable with sales, negotiation, inbound/outbound calls, and highly motivated by reaching targets and earning commissions
Bilingualism is essential: Excellent command of both French and English, spoken and written (to serve the pan-Canadian market)
Communication Skills: Strong interpersonal skills, active listening, and a professional, smiling phone demeanor
Autonomy & Organization: Strong ability to multitask and work independently in a remote environment
Availability: Fully available Monday to Friday, from 11:00 AM to 7:00 PM (40h/week)

Ce que nous offrons

100% Remote work: Work entirely from the comfort of your home
Outstanding Earning Potential: Base salary of $17/hr + lucrative commissions. You can quickly reach $25+/hr, and our Top Performers make between $35 and $40/hr in their very first year
Great Schedule: Enjoy your mornings! Monday to Friday, 11:00 AM to 7:00 PM (40 hours per week / no weekends!)
Stability & Growth: Temp-to-perm contract with a very high chance of permanent hiring within a successful, established Canadian company
Support: Comprehensive training and a dynamic, collaborative team environment

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Représentant support client - ventes / télétravail

Description du poste

Responsabilités

Exigences

Ce que nous offrons

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