Welcome guests and perform check-in/check-out. Respond to guest requests and accompany them throughout their stay. Manage reservations, calls, emails, and payments. Advise guests on activities and good addresses. Ensure customer satisfaction and compliance with hotel procedures. Participate in hotel life and occasionally assist the café-restaurant teams if needed.
You like human contact, serving others, and creating connections with hotel and cafe guests. You are dynamic, resourceful, versatile, and enjoy working in a friendly atmosphere where everyone pitches in. You speak French and English, and have initial successful experience in the hotel industry.
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