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Professional Services Manager

France, Colomiers Contrat de travail · Offre publiée 14 octobre 2025
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Description du poste

Vous jouerez un rôle central en tant que « Professional Services Manager », garantissant l'apport de solutions cybersécurité à forte valeur ajoutée pour nos clients majeurs. Votre mission sera d'assurer une collaboration étroite avec ces clients, devenant leur interlocuteur privilégié et incontournable dans le domaine de la cybersécurité.

Responsabilités

  • Accompagnement stratégique des clients
  • coordination des solutions de sécurité
  • support et expertise technique
  • pilotage des projets clients
  • gestion des escalades et plan d’action
  • formation et accompagnement des équipes
  • suivi économique
  • innovation et amélioration continue.

Exigences

  • Diplômé(e) d'une école d'Ingénieurs ou équivalent
  • expérience de 8 ans minimum en cybersécurité
  • solide expertise dans les relations clients et la gestion de projets complexes
  • maîtrise des environnements SOC
  • concepts de cybersécurité (prévention, protection, détection, réponse à incident)
  • connaissance approfondie des référentiels et frameworks tels que MITRE ATT&CK, NIST et ISO 2700x
  • expérience significative dans la gestion des vulnérabilités, la Threat Intelligence et les solutions d'investigation
  • compétences en gestion de projet et coordination de services complexes
  • aptitude à synthétiser des problématiques complexes et formuler des recommandations claires et actionnables
  • capacité de construire et entretenir des relations de confiance avec les clients
  • excellentes compétences en communication en français et en anglais
  • forte orientation client, proactivité et capacité d’anticiper les besoins.

Ce que nous offrons

  • Accord télétravail jusqu'à 2 jours par semaine
  • mutuelle
  • CSE
  • titres restaurants
  • accord d’intéressement
  • primes vacances
  • primes cooptation
  • opportunités de carrières multiples
  • centaines de formations pour développer les compétences
  • plateformes de formations en autonomie pour certifications
  • possibilité de s'engager auprès de la fondation ou du partenaire Vendredi
  • opportunité de rejoindre le collectif Tech'Me UP.

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