Operations Manager Emplois

Customer Care Operations Manager

Fondée en 2016, la maison de maroquinerie française Polène se distingue par son ...

Emplacement

France , Paris

Salaire:

Non fourni

Polène

Date d'expiration

Jusqu'à nouvel ordre

Exigences

Au moins 10 ans d’expérience, dont 6 en management d’équipes Customer Care / Operations
Solide expérience dans un contexte international, en scale-up ou ecommerce
Maîtrise de Shopify, Zendesk, et les sujets de fraude, paiements/PSP et pilotage BPO
Leadership fort et sens analytique développé
Orienté qualité et excellence opérationnelle
Parle anglais professionnellement et apprécie travailler dans un environnement multiculturel

Responsabilités

Diriger et transformer l’ensemble de l’expérience post-achat mondiale
Construire un service client premium, multilingue, rapide, structuré
Piloter Customer Care, Aftersales, E-commerce Operations, Community Care et Payments Operations
Leadership & Organisation d'une équipe interne de 20+ personnes et d'un BPO variant de 5 à 100 agents
Installer une culture d’exigence, d’ownership, et de communication claire
Développer les Team Leads, structurer les rituels et renforcer la performance collective
Mettre en place un modèle de staffing & capacity planning international
Assurer une couverture 24/7 multilingue
Excellence Opérationnelle & Process: améliorer les SLA, la qualité des réponses et la rapidité d’exécution
Structurer les workflows, le knowledge base, la QA et les politiques commerciales

Ce que nous offrons

Abonnement sport et bien-être ClassPass
Accès aux réseaux de crèches People and Baby et Les Petits Chaperons Rouges
25 jours de congés par an et 10,5 jours de RTT
Mutuelle Alan prise en charge à 60%
Remboursement du titre de transport à 50% ou forfait mobilité durable à hauteur de 40€/mois
Titres-restaurant Swile d’une valeur faciale de 10€ par jour

Temps plein

Nouveau

Warehouse storekeeper

Emplacement

Ethiopia , West arsi

Salaire:

Non fourni

AXEREAL SCA

Date d'expiration

Jusqu'à nouvel ordre

Exigences

Diploma or Technical Certificate in Supply Chain, Logistics, Warehouse Management, Agriculture, or related field
Minimum of 2 years’ experience in warehouse or storekeeping roles, preferably in agribusiness, food processing, or FMCG industries
Strong organizational and record-keeping skills
Basic quality inspection knowledge
Good numerical and analytical ability
Ability to use digital inventory and reporting platforms (e.g., Source)
Knowledge of safety and hygiene standards in storage environments
Good leadership and coordination skills with laborers and assistant staff
Attention to detail and reliability in documentation
Effective communication with internal and external stakeholders

Responsabilités

Supervise assistant storekeepers, daily laborers, and guards
manage daily warehouse operations and report misconduct or performance issues
Manage intermediary store operations, including receiving, unloading, stacking, storage, dispatch, cleanliness, safety, and FIFO compliance
Check malt barley quality (visual/sensory), ensure consistent QC compliance, and coordinate with Quality/QC teams on off-spec materials
Verify quantities against dispatch documents
prepare and validate receiving notes, vouchers, and system records
Ensure timely unloading, proper storage, and authorized transfer of barley to the Boortmalt plant store
Control and track all barley shipments and internal transfers
maintain accurate daily reports and ERP/Source system entries
Maintain a clean, pest-free store environment and ensure all safety equipment and PPE compliance

Ce que nous offrons

Attractive salary and benefits package
Career opportunities internationally
Focus on flexibility, inclusion, collaboration and health and wellbeing

Temps plein

Juriste d'entreprise

Emplacement

France , Paris

Salaire:

Non fourni

Automotive Cells Company (ACC)

Date d'expiration

Jusqu'à nouvel ordre

Exigences

Good understanding of contract law and the logic sustaining the different applicable laws
Mathematical logic
Currently pursuing a Master’s degree (Master 2) in Business Law
Conscientiousness and pragmatism
Ability to comprehend and summarize relevant regulations
Strong motivation to share legal knowledge with business partners and to implement appropriate tools
Curiosity and open-mindedness

Responsabilités

Review and draft non-disclosure agreements and purchasing agreements
Support the development of a contract handbook (including drafting and negotiation guidelines)
Monitor and summarize, when relevant, the latest updates on legal matters
Conduct research and prepare legal memos for non-lawyers on various topics
Draft or update legal policies, such as battery due diligence, personal data management, and contract management
Support the operation of the contract management system
Assist legal team members with various topics under the legal department’s responsibility, such as corporate law, insurance, real estate, intellectual property, and compliance

VC Analyst

Sopra Steria Ventures forges partnerships, invests in early-stage European/U.S. ...

Emplacement

France , Paris

Salaire:

Non fourni

Sopra Steria

Date d'expiration

Jusqu'à nouvel ordre

Exigences

Currently pursuing a Master's degree (Master 2) in innovation, entrepreneurship, or project management
Initial experience in startups, launch programs, or incubators
Passionate about innovation and the startup world, with good knowledge of digital players and a strong interest in new technologies and digital services
Strong analytical, synthesis, and reporting skills
Fluent in French & English, both spoken and written

Responsabilités

Assist in pre-qualifying deal flow in line with the investment thesis
Contribute to deliverables (mapping startups, investment memos, scorecards)
Monitor the Sopra Steria Ventures ecosystem (VCs, CVCs, incubators/accelerators, associations, startups)
Improve (and automate) internal processes (deal flow management, KPI collection for activity monitoring, presentation reports)
Support the VC Operations Manager in enhancing the CVC process
Help startups and Sopra Steria Group’s business units create business and marketing synergies through project management, facilitation, and by identifying internal/external expertise (startup program management)
Organize and/or support event operations with the ecosystem (startups, associations, funds, business units)

Ce que nous offrons

Un accord télétravail pour télétravailler jusqu'à 2 jours par semaine selon vos missions
Un package avantages intéressants : des titres restaurants, accès aux subventions des activités sociales & culturelles
Plusieurs centaines de formations accessibles en toute autonomie depuis l'app mobile avec Sopra Steria Academy
La possibilité de s'engager auprès de notre fondation ou de notre partenaire « Vendredi »
De très nombreuses opportunités en CDI peuvent vous attendre à l’issue du stage

Temps plein

VC Analyst Intern

Internship position at Sopra Steria Ventures focusing on venture capital analysi...

Emplacement

France , Paris

Salaire:

Non fourni

Sopra Steria

Date d'expiration

Jusqu'à nouvel ordre

Exigences

Currently pursuing a Master's degree (Master 2) in innovation, entrepreneurship, or project management
Initial experience in startups, launch programs, or incubators
Passionate about innovation and the startup world
Good knowledge of digital players
Strong interest in new technologies and digital services
Strong analytical, synthesis, and reporting skills
Fluent in French & English, both spoken and written

Responsabilités

Assist in pre-qualifying deal flow in line with the investment thesis
Contribute to deliverables (mapping startups, investment memos, scorecards)
Monitor the Sopra Steria Ventures ecosystem (VCs, CVCs, incubators/accelerators, associations, startups)
Improve (and automate) internal processes (deal flow management, KPI collection for activity monitoring, presentation reports)
Support the VC Operations Manager in enhancing the CVC process
Help startups and Sopra Steria Group's business units create business and marketing synergies through project management, facilitation, and by identifying internal/external expertise (startup program management)
Organize and/or support event operations with the ecosystem (startups, associations, funds, business units)

Ce que nous offrons

Remote work agreement for up to 2 days per week
Meal vouchers
Access to social and cultural activity subsidies
Hundreds of training courses to develop skills
Self-training platforms for personal development
Opportunity to engage with foundation or partner 'Vendredi'
Many permanent contract opportunities after internship

Temps plein

Nouveau

Directeur des opérations

Fleetch est une entreprise franco-ivoirienne et a pour mission de proposer la lo...

Emplacement

Côte d'Ivoire , Abidjan

Salaire:

Non fourni

Heetch

Date d'expiration

Jusqu'à nouvel ordre

Exigences

Formation Bac+4/5 (gestion, ingénierie, école de commerce ou équivalent)
Expérience réussie en management d’équipes opérationnelles (idéalement dans la logistique, la mobilité ou la gestion de flotte)
Maîtrise des outils d’analyse et de reporting, esprit rigoureux, sens du terrain, leadership naturel
Capacité à décider vite, à prioriser et à communiquer efficacement

Responsabilités

Encadrer les middle managers (superviseurs, recouvrement, etc.) et leurs équipes. Les former, les faire grandir et les guider
Organiser le travail des équipes terrain, fixer les priorités et suivre les plans d’action
Favoriser la communication, la cohésion et la responsabilisation
Suivre les KPI opérationnels : taux d’occupation, recouvrement, sinistralité, qualité des chauffeurs, taux de facturation, etc...
Identifier les écarts de performance, lever les alertes, proposer et mettre en place des plans correctifs
Animer les revues de performance hebdomadaires
Structurer et formaliser les processus opérationnels
Déployer des outils de suivi et de reporting (Google Sheets, Looker, outils internes)
Chercher en continu à gagner en efficacité et en fiabilité dans l’exécution
Participer à la définition des priorités locales avec la direction

Temps plein

Nouveau

Assistant commercial

We are recruiting on behalf of our client a Key Account Commercial Assistant (M/...

Emplacement

France , St Ouen l Aumone

Salaire:

2100.00 - 2108.00 EUR / Mois

Randstad

Date d'expiration

28 février 2026

Exigences

Bac+2
At least 3 years of experience
Good interpersonal skills
Comfortable with IT tools
Rigor, autonomy, and organizational skills

Responsabilités

Receive/make customer calls/prospect
Take orders by phone/fax or mail
Sell to 'network' clients: additional sales, operations, promotions
Retain and develop the client portfolio in tandem with the area manager
Advise clients: implementation, new products, technical sheets
Achieve the commercial service rate
Be responsible for destocking (occasional operations, 1010)
Manage disputes
Manage order anomalies and shortages
Transmit information regarding product and service complaints to the relevant departments: Customer Service, logistics, purchasing, QSE, accounting

Ce que nous offrons

Ticket restaurant
Parking

Temps plein

Manager, asset operations – sub team coordinator

The Manager, Asset Operations – Sub Team Planner (STP) is to work as the main po...

Emplacement

France , Paris

Salaire:

Non fourni

Forums Talents Handicap

Date d'expiration

Jusqu'à nouvel ordre

Exigences

1-3 years’ experience in the Pharmaceutical / Biotech industry and / with understanding of the drug development process, clinical development, and project management
Expertise in planning tools, planning methodologies, and cross-functional planning coordination
Experience in leading operations (i.e. project management) in cross-functional teams
Agility, proactivity, problem solving & leadership skills and emotional intelligence to lead with influence
Ability to work collaboratively in a cross functional environment
Excellent communication (written and verbal) and interpersonal skills
Financial acumen to understand/manage program budgets
Experience in facilitating project team meetings, cross-functional communication, decision making and ensuring alignment with internal/external stakeholders
Experience at working both independently and in a team-oriented environment
Ability to effectively prioritize, multitask and execute tasks in a fast-paced environment

Responsabilités

Work in partnership with the Sub Team Lead, and Sub Team Functions’ representatives to create and maintain sub team’s operational roadmap derived from overall asset strategy execution (including LCM and partner activities)
Create an environment that fosters personal investment and excellence and nurtures commitment to common goals
Facilitate the process for evaluation of alternative options (scenarios) to deliver sub team objectives
Facilitate win/win solutions for sub team conflicts with big picture in mind
Lead the development and continuous refinement of the Integrated Sub Team Plan, ensuring it reflects strategic priorities, functional inputs, and interdependencies
Establish robust planning processes, including milestone mapping, scenario planning, and assumption validation, to support decision-making and ensure alignment with the global asset plan
Drive planning discipline across the sub team, ensuring that timelines, deliverables, and resource needs are clearly defined, tracked, and communicated
Champion planning tools and methodologies, ensuring consistent use across sub teams and enabling accurate reporting, forecasting, and performance tracking
Facilitate planning workshops and alignment sessions, bringing together cross-functional stakeholders to co-create and validate the sub team roadmap
Ensure connection and alignment between sub team plan and global integrated asset plan through close collaboration with the Sub Team Lead and the Asset Operations Lead (AOL)

Temps plein

Operations Manager

Marriott Bonvoy

Emplacement:
France , Île des Pins

Catégorie:
Hôtellerie et tourisme

Type de contrat:
Contrat de travail

Salaire:

Description du poste:

Responsabilités:

Exigences:

Informations supplémentaires:

Offre publiée:
12 novembre 2025

Vous cherchez plus d'opportunités ? Recherchez d'autres offres d'emploi qui correspondent à vos compétences et à vos intérêts.

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Customer Care Operations Manager

Warehouse storekeeper

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Manager, asset operations – sub team coordinator

Operations Manager

Marriott Bonvoy

Emplacement:France , Île des Pins

Catégorie:Hôtellerie et tourisme

Type de contrat:Contrat de travail

Salaire:

Description du poste:

Responsabilités:

Exigences:

Informations supplémentaires:

Offre publiée:12 novembre 2025

Vous cherchez plus d'opportunités ? Recherchez d'autres offres d'emploi qui correspondent à vos compétences et à vos intérêts.

Emplois similaires pour Operations Manager

Customer Care Operations Manager

Warehouse storekeeper

Juriste d'entreprise

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Directeur des opérations

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Manager, asset operations – sub team coordinator

Emplacement:
France , Île des Pins

Catégorie:
Hôtellerie et tourisme

Type de contrat:
Contrat de travail

Offre publiée:
12 novembre 2025