IT Engineer Emplois | Balzac Paris (Paris)

Description du poste

We are looking for an experienced and highly autonomous IT (Systems) Engineer to join our AI, IT & Transformation team. In the context of international growth (300+ employees - 3 offices: Paris, London, New York), you will take charge of the complete management of our Apple ecosystem and play a key role in the company’s operational continuity. You will be a member of the Corporate IT & Security department and report to our IT Manager. You will work in close collaboration with our Senior IT Engineer in the UK and with our IT Technician Apprentice for user support activities.

Responsabilités

Apple Ecosystem Management: Management of Apple France fleet (~300 devices): MacBooks, iPhones, iPads, Apple TV
Advanced administration of Kandji MDM
Management and operational maintenance of our DNS Proxy: Cloudflare Zero Trust
Update campaigns and security policy deployment (CIS Level 1)
Hardware inventory management and complete equipment lifecycle
Support & Operations: Level 2 support for complex technical issues
IT onboarding of new employees
IT offboarding and equipment return
Daily equipment provisioning
User training and enablement
Infrastructure & Offices: Meeting room management and audiovisual equipment (Google Meet Hardware)
Coordination with Office Management Team: Digital signage (Apple TV)
Building access control supervision (GENEA) operational maintenance
Relations with network and infrastructure providers (outsourced network)
Projects & Evolution: Drive AI transformation by supporting internal AI Champions and leading digital transformation projects with an AI-first approach
Develop and deploy automations using make.com and other no-code tools to optimize processes
Ensure security through SIEM monitoring with Datadog, alert analysis, and participation in security committees
Participate in IT stack modernization initiatives

Exigences

Proven experience in Apple environment administration
Proven Apple MDM expertise - we currently use Kandji but strong JAMF experience is perfectly suitable
Okta platform management: Okta administration & Workflows
SaaS environment Best Practices: Google Workspace, Slack, Notion…
Strong interest in artificial intelligence and emerging technologies
Understanding of enterprise security challenges
Autonomous project leadership: ability to plan, execute and coordinate technical projects and deployments while prioritising effectively in a dynamic environment
Excellent communication & customer service skills: activity reporting, technical documentation, results presentation, with pedagogical patience and user-oriented approach
English communication (documentation, international exchanges)
Innovation mindset and appetite for technology watch
> 5 ans

Ce que nous offrons

Semaine de 4 jours
Plan de développement professionnel
Congés pour enfant malade
Solution de prévention santé mentale
Employee Resource Groups (ERG)
Direct impact on 300+ employees’ experience
Pioneer role in the company’s AI transformation
Varied projects between support, infrastructure and innovation
Cutting-edge technological environment with the latest innovations
Modern IT team with a pragmatic and innovative approach
Continuous training on emerging technologies
Involvement in company security committees

Balzac Paris - Toutes les offres d'emploi

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