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Housekeeping Porter (Facchino ai Piani) F/M/X at Orient Express La Minerva in Rome, Italy. A full-time, fixed-term contract position. The role involves supporting the housekeeping team to maintain impeccable cleanliness and presentation standards in a 5-star luxury hotel. Responsibilities include delivering supplies, maintaining public areas, waste disposal, reporting issues, and collaborating with other departments. Requires previous experience in luxury hotels, attention to detail, physical stamina, and legal right to work in Italy. Benefits include the ALL Heartist Program and learning opportunities.
Responsabilités
Assisting the housekeeping team with the timely delivery and collection of cleaning supplies, linens, and guest amenities according to hotel standards
Maintaining cleanliness and orderliness in all public areas including lobbies, corridors, restrooms, and service areas, ensuring a welcoming and pristine environment
Assisting in the removal and proper disposal of waste and soiled linens in compliance with health and safety regulations
Reporting any maintenance issues, damages, or safety hazards promptly to the Housekeeping Supervisor or Maintenance team
Supporting the set-up of guest room supplies and ensuring carts and storage areas are organized and fully stocked
Assisting with the smooth and efficient turnover of rooms during peak periods
Collaborating closely with Housekeeping, Front Office, and Maintenance departments to ensure seamless guest services and hotel operations
Adhering strictly to the hotel’s health, safety, and hygiene policies and procedures always
Responding promptly and courteously to guest requests and inquiries related to housekeeping services
Exigences
Previous experience in housekeeping or porter roles in luxury or upscale hotels is preferred
Strong attention to detail and a commitment to maintaining high cleanliness standards
Good physical stamina and ability to handle manual tasks including lifting and moving supplies
Excellent communication and interpersonal skills with a guest-oriented approach
Ability to work efficiently both independently and as part of a team in a fast-paced environment
Flexibility to work shifts, including weekends, holidays, and occasional nights
Basic knowledge of health and safety standards in hospitality settings
Legal right to work in Italy is required
Ce que nous offrons
ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide
Learning & development: Opportunity to develop your talent and grow within your property and across the world
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