Hôte service client magasin

• Key role in customer experience: welcome, checkout, loyalty, customer events, remote relationship and even animation on social networks
• Learn the basics of the job, including checkout and relational posture with customers
• After about 6 months, the role becomes versatile, alternating tasks between: store welcome, checkouts (traditional and automatic), merchandise returns, customer loyalty, store phone platform, remote customer relations, DIY classes, customer events, and animation of the local community on social networks

• Strong human values, particularly benevolence, empathy and listening
• Ease of communication
• Ability to manage interlocutors' emotions and find words to understand and reassure when necessary
• Enjoy working in an environment organized by respect for procedures
• Experience in customer relations appreciated

Experience in customer relations

• Fixed salary from 1946 € gross + bonuses + shareholding + many benefits
• Restaurant vouchers up to 10€ x 15 days maximum (60% employer contribution)
• 15% discount on all Leroy Merlin products and services, and preferential prices on +1000 products
• Transport assistance: participation in public transport costs, assistance for purchasing scooters/bikes for soft mobility, or allowances based on annual carpool trips
• Devices to reconcile professional and personal life: 100% salary maintenance during maternity/paternity leave without seniority condition, possibility of 6 days of absence per year for sick child, etc.
• Possibility of allocating one day to philanthropy in the association of one's choice
• Possibility of a development day (on a topic not necessarily related to one's job)