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Sopra Steria Logo Sopra Steria · Informatique - Administration

Expert Methods and Tools

France, Le Plessis-Robinson · Offre publiée 02 avril 2026
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Description du poste

We are recruiting an Expert Methods and Tools to join our Defense & Security Business Unit, within the C2SO Agency (Command, Control and Operational Support) which develops and markets a range of innovative products (Crimson, supervision and command assistance software, Inscape, 3D simulation application publisher) and is responsible for managing very varied projects in the following areas: End-to-end support, hardware integration and deployment, supervision and Safety Condition Maintenance (MCS) for critical Defense, Public Security and industry systems mainly in France. Within the "MCO & Integration" department, attached to the C2SO agency (Command, Control and Operational Support), we carry and ensure support programs for complex systems with high criticality, in a global approach to operational availability related to the LPM 2030.

Responsabilités

  • Define, structure and maintain Methods & Tools processes related to MCO (documentation, standards, workflows)
  • Lead and deploy continuous improvement actions (Lean, problem solving, maintenance cycle optimization)
  • Support teams (PM, engineering, operations) in the appropriation of internal tools and methodological maturity
  • Develop and industrialize dashboards and performance indicators (MCO KPI, availability, MTBF, MTTR...)
  • Analyze process/tool malfunctions and propose corrective action plans
  • Participate in the evolution of the business IS (needs collection, specifications, tests, deployment)
  • Ensure methodological monitoring to align our practices with industry standards (maintenance, support, logistics)

Exigences

  • Bac +5 formation
  • Mastery of continuous improvement methodologies (Lean, problem solving)
  • Very good knowledge of MCO environments (maintenance, support, system availability)
  • Process design and optimization + performance management (KPI, dashboards)
  • Very good command of Excel and Power BI
  • Ability to industrialize internal tools (templates, macros, methods, repositories)
  • Dynamic, motivated, rigorous
  • Ability to manage priorities
  • Good listener, organized
  • Sense of customer relationship
  • Ability to ensure project follow-up

Ce que nous offrons

  • Enriching employee experience
  • Work environment designed to foster flexibility, autonomy and well-being
  • Comprehensive integration journey
  • Academy to develop skills
  • Strong societal commitment: over 3,000 associations supported, active disability policy, inclusive culture, responsible digital approach, partnerships like Elles bougent
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