Expert en service client

• Provide excellent customer service at every interaction
• Use tools like Salesforce and Slack to track information and communicate effectively with your team
• Resolve problems and facilitate constructive exchanges between our customers and our partners
• Manage a large number of customer requests with confidence and ease
• Opportunity to develop your business skills by advising our salon partners and helping them grow their business

• Excellent communication skills, both oral and written, in French and English
• Attention to detail while remaining efficient
• Well-organized, plan your day effectively and achieve your goals and targets
• Flexible availability from Monday to Friday
• Positive attitude and take your responsibilities proactively

Knowledge of other languages (Dutch, German)

• 28 days of paid leave (40 hours per week), in addition to national holidays
• Competitive monthly bonus based on your performance
• €40 shopping voucher every month via our benefits platform Alleo
• Mental health support through our partnership with OpenUp
• Possibility to participate in the Lease a Bike program from your second contract
• Participation in the pension plan with Bright Pensioen from the second contract
• An additional day off per year – the Treat Yourself Well Day