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Balzac Paris Logo Balzac Paris · Informatique - Administration

Documentation and Technical Support Officer

France, Huttenheim · Offre publiée 02 mars 2026
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Description du poste

Within the CUSEN department, which specializes in the development of specific power conversion products, you will be responsible for creating and distributing technical documentation related to the products developed. Based on specifications and internal information, you will produce clear, accurate documents tailored to the needs of our international customers.

Responsabilités

  • Analyze technical specifications to identify documentation expectations and training needs
  • Write product documentation (descriptive, operational, preventive and corrective maintenance) in accordance with our standards or those of the customer
  • Prepare, deliver, and lead user training sessions to ensure optimal product adoption
  • Provide operational technical support to customers during the operational phase
  • Produce technical illustrations (diagrams, 2D/3D views, visuals) required for documentation deliverables
  • Manage or arrange for the translation of documents when required

Exigences

  • Two years of higher education in electrical engineering or electronics
  • Proficiency in CAD-related illustration tools: Adobe Illustrator (2D), PTC Creo (3D) or equivalent
  • Proficiency in English (minimum B2 level) given the international dimension of the position

Souhaitable

  • Knowledge of documentation tools and standards, particularly S1000D
  • Teaching skills and a passion for sharing knowledge
  • Ability to manage several projects simultaneously
  • Team spirit and good communication skills
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