Documentation and Technical Support Officer Emplois

Ingénieur maintenance

Mission d'intérim de 6 mois pour un ingénieur maintenance (F/H) chez Airbus via ...

Emplacement

France , Blagnac

Salaire:

54000.00 - 59000.00 EUR / Année

APEC

Date d'expiration

Jusqu'à nouvel ordre

Exigences

BAC+5 diploma
Minimum 5 years experience in aeronautical industry
Mastery of English (oral and written)
Good knowledge of aircraft structure design, in-service damage analysis, and repair (composite and metallic structures)
Detailed knowledge of in-service maintenance documentation preparation and publication processes (MPD, MRBR, SRM)
MSG3 analysis
Industrial drawing
Aerospace standards and applicable regulations
Aircraft documentation (SRM, MP, NDTM, MPD, MRBR)
Configuration management

Responsabilités

Develop initial aircraft maintenance program (MPD, MRBR, MSG-3, NDTM)
Revise and optimize maintenance programs based on design changes, in-service feedback
Assist operators with questions related to manuals and maintenance programs
Create technical content, produce and manage in-service repair and inspection documentation (SRM, SRKM, NDTM)
Support customer using datasets and technical publications
Respond to all questions regarding deliverables according to timing and quality requirements
Update applicable technical documentation
Propose improvements for IT tools and processes
Provide safe and cost-effective technical solutions within reasonable time to meet customer repair requests
Write and validate technical data in compliance with international standards

Temps plein

Business Analyst

Rattaché(e) au Digital Manager, vous êtes l'interface essentielle entre les beso...

Emplacement

France , Quimper

Salaire:

35000.00 EUR / Année

APEC

Date d'expiration

Jusqu'à nouvel ordre

Exigences

Bac+3 minimum in informatique de gestion, systèmes d'information, gestion de projet or equivalent
At least 2 years of experience as a Business Analyst or similar role (SI projects, process optimization, data…)
Strong capacity to analyze, structure, and synthesize complex information
Autonomy, rigor, and a natural sense of organization
Excellent communication skills
Positive, collaborative, solution-oriented attitude
Ease in accompanying change and simplifying technical topics
Natural curiosity
Ability to evolve in a fast-paced industrial environment
Functional skills: Requirement gathering, analysis and documentation

Responsabilités

Recueil & documentation des besoins: Collaborate with business teams to understand operational challenges
Conduct interviews, workshops, and field analyses
Transform needs into clear, relevant, and actionable functional requirements
Analyse & optimisation des processus: Map existing processes and identify improvement levers
Model business flows and propose optimized scenarios
Work with process owners to streamline and standardize operations
Analyse de données & reporting: Analyze data to identify trends, patterns, and insights to support decision-making
Develop dashboards (Power BI, advanced Excel)
Monitor KPIs and highlight trends
Évaluation & recommandation de solutions: Study possible solutions (ERP, MES, CRM, analytical tools…)

Temps plein

Intégrateur de l’innovation de la cabine & sièges / Innovative Cabin & Seats Integrator

The A220 commercial aircraft Programme is looking for an integrator to join our ...

Emplacement

Canada , Mirabel, Montreal Area

Salaire:

Non fourni

Airbus

Date d'expiration

Jusqu'à nouvel ordre

Exigences

Baccalauréat or equivalent in mechanical engineering
Minimum of five (5) to seven (7) years of relevant experience
Very good knowledge of the specifications, integration and acceptance of cabin elements
Good oral and writing skills in French and English
Must be a team player
Must be a person with initiative and good planning skills, strong sense of responsibility, strong negotiation skills and good judgment
Energetic with good communication skills, willing to accept responsibilities in a team-working environment
Knowledge of MS Office (required)
Knowledge of Google Suite (asset)
Knowledge of CATIA V5 (asset)

Responsabilités

Orchestrate the definition and integration of cabin solutions in accordance with new customer requirements and cabin interior layouts
Lead the governance of component and configuration changes, ensuring their seamless integration during cabin development while maintaining technical interface integrity and overall cabin consistency
Take end-to-end engineering responsibility for the A220 program, ranging from initial definition and requirements authoring to support conceptual analysis
Direct technical interfaces with suppliers overseeing development activities and providing support during testing and certification campaigns
Validate supplier technical documentation and define rigorous design requirements, test validation protocols, and regulatory compliance standards
Conduct trade studies to support and guide strategic configuration decisions, based on key characteristics
Drive cross-functional synergy with key stakeholders (operations, customer support, sales) regarding cabin definition to ensure optimized solutions and the development, optimization, and deployment of processes that foster seamless execution

Ce que nous offrons

Attractive salary
Annual bonus
Group insurance plan
Pension plan
Share purchase plan
Hybrid working policy (based on operational needs)
On-site cafeterias
Highly competitive holiday policy
Employee Assistance Program (EAP)
Discount Program

Temps plein

Intégrateur de l’innovation de la cabine & sièges

The A220 commercial aircraft Programme is looking for an integrator to join our ...

Emplacement

Canada , Mirabel, Montreal Area

Salaire:

Non fourni

Airbus

Date d'expiration

Jusqu'à nouvel ordre

Exigences

Baccalauréat or equivalent in mechanical engineering
Minimum of five (5) to seven (7) years of relevant experience
Very good knowledge of the specifications, integration and acceptance of cabin elements
Good oral and writing skills in French and English
Initiative, good planning skills, strong sense of responsibility and good judgment
Energetic, good communication skills, willing to accept responsibilities in a team-working environment
Good knowledge of aircraft interiors and the aircraft finishing industry
Knowledge of MS Office (essential)
Knowledge of Google Suite (asset)
Knowledge of CATIA V5 (asset)

Responsabilités

Orchestrate the definition and integration of cabin solutions in accordance with new customer requirements and cabin interior layouts
Lead the governance of component and configuration changes, ensuring their seamless integration during cabin development
Take end-to-end engineering responsibility for the A220 program, from initial definition to support conceptual analysis
Direct technical interfaces with suppliers overseeing development activities and providing support during testing and certification campaigns
Validate supplier technical documentation and define rigorous design requirements, test validation protocols, and regulatory compliance standards
Conduct trade studies to support and guide strategic configuration decisions
Drive cross-functional synergy with key stakeholders regarding cabin definition to ensure optimized solutions

Ce que nous offrons

Attractive salary
Annual bonus
Group insurance plan
Pension plan
Share purchase plan
Hybrid working policy
On-site cafeterias
Highly competitive holiday policy
Employee Assistance Program (EAP)
Discount Program

Temps plein

Business Analyst IT - Services Financiers

Within our project squads, you will be fully involved in all phases of our proje...

Emplacement

France , Orléans

Salaire:

Non fourni

Sopra Steria

Date d'expiration

Jusqu'à nouvel ordre

Exigences

Good understanding of banking products: Financial instruments, securities, Credit, Savings, Payment Methods, Cash Management
Regulatory compliance knowledge: ALM, MIFID, IFRS, FATCA, CRS, GDPR, Risks and prudential reporting (Basel 4, SOX...)
Banking Accounting
Customer journey
KYC
Software: SAP, Axway/RDJ, SAGE, MUREX
Mastery of SQL and Office pack
Good listening skills
Interpersonal, organizational and writing skills
Effective communication skills both written and oral

Responsabilités

Lead functional scoping workshops, advise and guide clients to identify and translate needs
Provide technical and functional response to user needs
Ensure activity reporting, lead meetings (workshops, COPROJ, COPIL, etc.), monitor KPIs
Communicate and coordinate with various external stakeholders (business, UX designer, support, architecture, development, publisher, IT)
Conduct impact analysis, opportunity and feasibility studies, MVP, estimation, take charge of writing deliverables (framing, specifications, functional specifications)
Write User Stories, create and manage backlog, contribute to agile ceremonies
Define testing strategy, identify and validate test cases (scenarios, test plans, test campaign management), support approvers
Manage feedback: business evolution requests and anomalies reported during testing
Follow release management up to production and ensure configuration
Provide business and technical support to users

Ce que nous offrons

Telework agreement to work remotely up to 2 days per week
Interesting benefits package: mutual insurance, CSE, restaurant vouchers, profit-sharing agreement, vacation and co-optation bonuses
Multiple career opportunities: more than 30 job families
Several hundred training courses accessible independently with Sopra Steria Academy
Opportunity to get involved with our foundation or our partner "Vendredi"
Opportunity to join the Tech'Me UP collective (training, conferences, monitoring, and much more)

Temps plein

IT Engineer

We are looking for an experienced and highly autonomous IT (Systems) Engineer to...

Emplacement

France , Paris

Salaire:

55000.00 - 63000.00 EUR / Année

Balzac Paris

Date d'expiration

Jusqu'à nouvel ordre

Exigences

Proven experience in Apple environment administration
Proven Apple MDM expertise - we currently use Kandji but strong JAMF experience is perfectly suitable
Okta platform management: Okta administration & Workflows
SaaS environment Best Practices: Google Workspace, Slack, Notion…
Strong interest in artificial intelligence and emerging technologies
Understanding of enterprise security challenges
Autonomous project leadership: ability to plan, execute and coordinate technical projects and deployments while prioritising effectively in a dynamic environment
Excellent communication & customer service skills: activity reporting, technical documentation, results presentation, with pedagogical patience and user-oriented approach
English communication (documentation, international exchanges)
Innovation mindset and appetite for technology watch

Responsabilités

Apple Ecosystem Management: Management of Apple France fleet (~300 devices): MacBooks, iPhones, iPads, Apple TV
Advanced administration of Kandji MDM
Management and operational maintenance of our DNS Proxy: Cloudflare Zero Trust
Update campaigns and security policy deployment (CIS Level 1)
Hardware inventory management and complete equipment lifecycle
Support & Operations: Level 2 support for complex technical issues
IT onboarding of new employees
IT offboarding and equipment return
Daily equipment provisioning
User training and enablement

Ce que nous offrons

Semaine de 4 jours
Plan de développement professionnel
Congés pour enfant malade
Solution de prévention santé mentale
Employee Resource Groups (ERG)
Direct impact on 300+ employees’ experience
Pioneer role in the company’s AI transformation
Varied projects between support, infrastructure and innovation
Cutting-edge technological environment with the latest innovations
Modern IT team with a pragmatic and innovative approach

Temps plein

Technicien support logiciel confirmé

Technician for software publisher based in Marseille, responsible for technical ...

Emplacement

France , Marseille 16

Salaire:

32000.00 - 34000.00 EUR / Année

Randstad

Date d'expiration

30 avril 2026

Exigences

Bac+2 formation
Minimum 3 years experience in software support
Good command of office tools
Windows and Linux proficiency
Oracle and PostgreSQL database knowledge
Teamwork and collaboration skills
Service-oriented mindset
Good interpersonal skills
Pedagogical ability
Autonomy

Responsabilités

Technical and functional support on products
Level 1 and Level 2 assistance
Participation in improving offers to customers
Writing intervention reports
Reporting useful information about customer needs
Updating the knowledge base
Installation and updating of applications at customer sites or remotely
Performing necessary tests to ensure proper functioning of applications
On-site or remote training
Writing documentation and training support

Temps plein

Intermediate IT Workplace Engineer

We are looking for an experienced and highly autonomous Intermediate IT Workplac...

Emplacement

France , Paris

Salaire:

40000.00 - 55000.00 EUR / Année

Beamy

Date d'expiration

Jusqu'à nouvel ordre

Exigences

Proven experience managing Apple environments
Strong MDM platform expertise - we currently use Kandji but strong JAMF experience is perfectly suitable
Okta platform management: Okta administration & Workflows
Solid understanding of SaaS administration (Google Workspace, Slack, Okta)
Strong interest in artificial intelligence and emerging technologies
Understanding of enterprise security challenges
Autonomous project leadership: ability to plan, execute and coordinate technical projects and deployments while prioritising effectively in a dynamic environment
Excellent communication & customer service skills: activity reporting, technical documentation, results presentation, with pedagogical patience and user-oriented approach
English communication (documentation, international exchanges)
Innovation mindset and appetite for technology watch

Responsabilités

Management of Apple France fleet (~300 devices): MacBooks, iPhones, iPads, Apple TV
Advanced administration of Kandji MDM
Management and operational maintenance of our DNS Proxy: Cloudflare Zero Trust
Update campaigns and security policy deployment (CIS Level 1)
Hardware inventory management and complete equipment lifecycle
Level 2 support for complex technical issues
IT onboarding of new employees
IT offboarding and equipment return
Daily equipment provisioning
User training and enablement

Ce que nous offrons

4-day work week after your first month
5 weeks of paid vacation
Flexible remote work
75% of Navigo Pass or 20€ monthly sustainable allowance
Alan health insurance – 66% covered for you and your children, 40% for your partner
Meal vouchers - Swile Card – €9 per working day, 50% funded by Welcome

Temps plein

Documentation and Technical Support Officer

Balzac Paris

Emplacement:
France , Huttenheim

Catégorie:
Informatique - Administration

Type de contrat:
Non fourni

Salaire:

Description du poste:

Responsabilités:

Exigences:

Souhaitable:

Informations supplémentaires:

Offre publiée:
02 mars 2026

Vous cherchez plus d'opportunités ? Recherchez d'autres offres d'emploi qui correspondent à vos compétences et à vos intérêts.

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Ingénieur maintenance

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Business Analyst IT - Services Financiers

IT Engineer

Technicien support logiciel confirmé

Intermediate IT Workplace Engineer

Documentation and Technical Support Officer

Balzac Paris

Emplacement:France , Huttenheim

Catégorie:Informatique - Administration

Type de contrat:Non fourni

Salaire:

Description du poste:

Responsabilités:

Exigences:

Souhaitable:

Informations supplémentaires:

Offre publiée:02 mars 2026

Vous cherchez plus d'opportunités ? Recherchez d'autres offres d'emploi qui correspondent à vos compétences et à vos intérêts.

Emplois similaires pour Documentation and Technical Support Officer

Ingénieur maintenance

Business Analyst

Intégrateur de l’innovation de la cabine & sièges / Innovative Cabin & Seats Integrator

Intégrateur de l’innovation de la cabine & sièges

Business Analyst IT - Services Financiers

IT Engineer

Technicien support logiciel confirmé

Intermediate IT Workplace Engineer

Emplacement:
France , Huttenheim

Catégorie:
Informatique - Administration

Type de contrat:
Non fourni

Offre publiée:
02 mars 2026