Data Governance Consultant

• Managing a client portfolio in collaboration with Account Managers
• Support them daily in the use of the product
• Analyze and prioritize the needs
• Assist with implementation and best practices
• Ensure their loyalty to increase account revenue through upselling
• Answering technical and product questions to help clients get the most out of DataGalaxy
• Evaluating user experience and recommending improvements
• Contributing to strategic account committees
• Auditing, analyzing, and documenting use cases to provide insights for Product, Marketing, Sales, and clients
• Monitoring platform usage indicators (healthcheck) and customer satisfaction metrics to drive retention, account growth
• Collaborating with the Product team (customer feedback and requests)
• Creating and maintaining content, deliverables, and best practices
• Managing and animating the user community (User Groups on-site & virtual)

• At least 5 years of experience in a similar role within data and information management (e.g., data governance, data quality)
• Strong ability to assess the Data Governance market and articulate DataGalaxy's unique value
• Proficiency in statistical analysis and measurement techniques
• Expertise in data modelling and inter-application architecture
• Functional knowledge: data modelling, inter-application architectures
• Fluency in English and French

Familiarity with relational and non-relational databases, Business Intelligence (ETL), and Data Visualization (REST API)

• Offices in the heart of Lyon and Paris
• Flexible working hours ("forfait jour")
• Remote work at will & 2.70€ net per day worked from home
• 2 weeks of working from anywhere
• Health insurance Apicil covering you and your family
• Meal vouchers (Swile card of 9€/day)
• Public transport 50% reimbursement, 100% reimbursement for your bike subscription
• Holiday Bonus
• Quarterly team events and seminars
• An attractive remuneration according to your performance and your potential