Customer Technical Service Emplois

Responsable d'Atelier

Rattaché au Directeur de site, vous avez pour principale mission d'organiser et ...

Emplacement

France , Esvres

Salaire:

30000.00 - 38000.00 EUR / Année

Randstad

Date d'expiration

31 juillet 2026

Exigences

First successful experience in team management in a technical environment
Comfortable with computer tools
Interest in technical products
Manager at heart, customer relations sense
Reactive and flexible, able to manage urgency while aiming for quality of service

Responsabilités

Organize and manage the production of the workshop
Manage a team of 5 people directly
Ensure proper adaptation of production means (tools, trolleys, overhead cranes, etc.) and compliance with regulations
Guarantee the application of the company's quality approach
Manage production and team autonomously, while benefiting from support services
Work in close proximity with clients, regularly handling after-sales service calls
Ensure customer satisfaction

Ce que nous offrons

RTT (10 - 11 days)
Prime de bilan (balance sheet bonus)

Temps plein

Spécialiste des systèmes de propulsion

The A220 commercial aircraft Program is looking for a Propulsion System Speciali...

Emplacement

Canada , Mirabel

Salaire:

Non fourni

Airbus

Date d'expiration

Jusqu'à nouvel ordre

Exigences

University degree in mechanical engineering or equivalent diploma
Minimum of three (3) to five (5) years of experience in Customer Support or airline operations (Maintenance Control/Engineering and/or Fleet Technical Support)
Basic knowledge of aircraft mechanical systems
Good knowledge of aircraft propulsion systems (mainly engines)
Ability to make solidified and accurate decisions exercising good judgment skills
Team player with strong communication (verbal and written)
Organized, able to manage time and prioritize tasks effectively with short deadlines
Bilingual (French and English), in both speaking and writing

Responsabilités

Develop technical solutions for Airlines
Produce engineering documents to support aircraft return-to-service
Propose mitigations and solutions in collaboration with engineering team and supplier
Respond to customers’ technical and troubleshooting queries
Work closely with support team within Customer Response Center (CRC) and Technical Support/Services
Provide technical solutions for in-service issues
Prepare Repair Engineering Orders, Service Non-Incorporated Engineering Orders, and In-Service Modsums
Provide technical expertise to operators
Raise Program Change Request (PCR) for fleet reliability improvements
Visit operator and vendor facilities to investigate, analyze and prepare technical reports

Ce que nous offrons

Attractive salary
Annual bonus
Group insurance plan
Pension plan
Share purchase plan
Hybrid working policy
On-site cafeterias
Highly competitive holiday policy
Employee Assistance Program (EAP)
Discount Program

Temps plein

Nouveau

Customer Technical Service

En tant que Customer Technical Service – Front Office, vous êtes le point d’entr...

Emplacement

France , Pluvigner

Salaire:

Non fourni

Baxter

Date d'expiration

Jusqu'à nouvel ordre

Exigences

Formation type BTS (mécanique, électronique, informatique) ou Bac Pro avec expérience équivalente
Expérience en production, assemblage ou support technique
Solides connaissances techniques produits et maintenance
Maîtrise du français et de bonnes bases en anglais
À l'aise avec les outils informatiques et de gestion
Sens du service client & excellentes qualités relationnelles
Capacité à gérer les priorités et les urgences
Organisation, rigueur et autonomie
Esprit d'initiative et réactivité
Capacité à travailler en équipe et en transversal

Responsabilités

Gérer les appels entrants clients et qualifier les demandes techniques
Apporter un premier niveau de réponse et orienter vers les bons interlocuteurs si nécessaire
Enregistrer et suivre les demandes d'intervention
Planifier les interventions (clients & techniciens) via outils de planning
Coordonner les actions correctives et assurer leur bon déroulement
Garantir la disponibilité des pièces détachées (commandes si besoin)
Clarifier les commandes clients et assurer un suivi fiable
Créer et alimenter les systèmes (WO, JDE, EtQ)
Assurer la continuité de service (backup équipe + astreinte)
Animer des sessions de formation technique (interne & clients)

Temps plein

Customer Technical Service

En tant que Customer Technical Service – Front Office, vous êtes le point d'entr...

Emplacement

France , Pluvigner

Salaire:

Non fourni

Baxter

Date d'expiration

Jusqu'à nouvel ordre

Exigences

Formation type BTS (mécanique, électronique, informatique) ou Bac Pro avec expérience équivalente
Expérience en production, assemblage ou support technique
Solides connaissances techniques produits et maintenance
Maîtrise du français et de bonnes bases en anglais
À l'aise avec les outils informatiques et de gestion
Sens du service client & excellentes qualités relationnelles
Capacité à gérer les priorités et les urgences
Organisation, rigueur et autonomie
Esprit d'initiative et réactivité
Capacité à travailler en équipe et en transversal

Responsabilités

Gérer les appels entrants clients et qualifier les demandes techniques
Apporter un premier niveau de réponse et orienter vers les bons interlocuteurs si nécessaire
Enregistrer et suivre les demandes d'intervention
Planifier les interventions (clients & techniciens) via outils de planning
Coordonner les actions correctives et assurer leur bon déroulement
Garantir la disponibilité des pièces détachées (commandes si besoin)
Clarifier les commandes clients et assurer un suivi fiable
Créer et alimenter les systèmes (WO, JDE, EtQ)
Assurer la continuité de service (backup équipe + astreinte)
Animer des sessions de formation technique (interne & clients)

Temps plein

Technical Lead

Our technicians enjoy the opportunities to work with innovative and cutting-edge...

Emplacement

France , Paris

Salaire:

32000.00 - 37000.00 EUR / Année

Encore Global

Date d'expiration

Jusqu'à nouvel ordre

Exigences

High school diploma or equivalent required
One year of experience in customer service or hospitality preferred
Three years of experience in audiovisual or equivalent in an educational environment preferred.

Responsabilités

Use and execute equipment: help test, maintain, prepare and repair equipment before an event
Ensure flawless event execution through accurate and timely setup, operation and troubleshooting of basic audiovisual equipment
Troubleshoot technical issues and resolve problems quickly when they arise
Comply with all company health and safety measures
Follow health and safety rules and wear appropriate PPE
Report all health and safety issues to the Health and Safety Manager or site manager
Technicians are sometimes required to work in teams on larger projects
Deliver impeccable service – Exceed the expectations and needs of internal and external customers
Maintain a positive relationship with all customers through effective communication
Meet customers on site to ensure their needs are met and installed equipment is working properly

Ce que nous offrons

Monthly meal allowance
Performance bonuses
Annual clothing allowance
Seniority bonus
Employee recognition program
Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days

Temps plein

Televendeur

This position aims to support the commercial team in client follow-up, order man...

Emplacement

France , Saint-Thibault-des-Vignes

Salaire:

27300.00 - 28800.00 EUR / Année

Randstad

Date d'expiration

30 juin 2026

Exigences

Bac+2 or Bac+3 in commerce, sales, or management
Successful first experience as a commercial assistant (F/H)
Knowledge of the technical or industrial sector is a plus
Mastery of office tools (Excel, Word, Outlook)
Good familiarity with a commercial management software (ERP/CRM)
Ability to understand a complex technical or product environment
Customer service sense, excellent interpersonal skills
Organization, rigor, and autonomy
Reactivity, ability to manage priorities
Taste for teamwork and inter-department coordination

Responsabilités

Customer assistance: Advise clients on products using technical skills, refer to the competent itinerant salesperson if needed
Establish quotes in response to client requests
Follow orders until final delivery
Manage product supply: via Headquarters, a subsidiary, or an external supplier
Support for the itinerant salesperson: Schedule client appointments for the commercial pair
Prospect and update the client database (contact details, needs, history...)
Follow administrative and financial aspects of client files (invoicing, payments, reminders...)

Ce que nous offrons

Ticket restaurant

Temps plein

Représentant au service client – division des pièces

Our client—a North American leader in the distribution of coffee systems and wat...

Emplacement

Canada , Saint-Laurent

Salaire:

22.00 - 25.00 CAD / Heure

Randstad

Date d'expiration

05 juillet 2026

Exigences

Outstanding customer service skills
high proficiency with computer tools (ERP/Office Suite)
experience or a strong interest in technical fields
background in the automotive or industrial parts sector is a major asset
resourcefulness
technical curiosity
team-oriented mindset
functional level of English

Responsabilités

Respond to customer inquiries via phone and email regarding parts orders
Use the ERP system for inventory management and order tracking
Collaborate with the technical team to ensure high-quality after-sales service
Perform order picking and maintain the physical organization of the parts section in the warehouse
Support the Service Manager in coordinating daily priorities

Ce que nous offrons

Competitive salary between $22 and $25 per hour
Comprehensive group insurance, 50% employer-paid after 3 months
Stable daytime schedule (40 hours/week), with no evening or weekend work
SME-style work environment that promotes close collaboration and autonomy
Job stability within a rapidly growing organization in Montreal

Temps plein

Responsable d'activite travaux services

Rattaché au Directeur d'agence, vous avez la responsabilité du développement com...

Emplacement

France , Bordeaux

Salaire:

65000.00 - 75000.00 EUR / Année

Randstad

Date d'expiration

30 mai 2026

Exigences

Bac+2 to bac+5 education
Minimum 10 years of successful experience in a position in a general contractor company, in a works-services or multi-technical maintenance function
Commercial skills
Managerial skills
Technical skills
Agile
Autonomous
Service-oriented
Quality-oriented
Customer relationship-oriented

Responsabilités

Participate in the development of the commercial strategy for this activity in conjunction with the Agency Director
Ensure commercial development, prospecting and develop a relationship of trust with clients, partners and subcontractors
Validate the costing of targeted operations
Supervise construction sites from planning to delivery, respecting deadlines and costs and supporting the works teams on a daily basis
Supervise the administrative, contractual and budgetary management of operations
Guarantee safety on construction sites and ensure the deployment of our prevention and safety culture
Manage, support and upskill the service teams (works, costing)
Carry out all your missions with safety, quality and environmental rules, company commitments and customer satisfaction at the heart of your concerns

Temps plein

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Customer Technical Service

Description du poste

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Looking for more opportunities?

Customer Technical Service

Responsable d'Atelier

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Televendeur

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