Conseiller Indemnisation Auto

• Declare the customer's claim and analyze their situation
• Propose an adapted compensation solution
• Manage recourse and disputes with opposing companies
• Process compensation according to the chosen solution
• Ensure follow-up with service providers, partners, and third parties

• First experience in a customer relations center or telephone contact, ideally in insurance or bancassurance
• Bac +2/+3 in customer relations or insurance
• Experience in auto claims management is a plus
• Comfortable both orally and in writing
• Recognized for listening skills, team spirit, and sense of service
• Proactive, involved, and with good learning abilities

Experience in auto claims management is a plus

• Fixed remuneration + Variable based on objectives
• Telework up to 3 days/week with allowance
• 26 days paid vacation/year and 36h15 week (7.5 RTT days/year)
• Profit-sharing and incentive bonuses
• Company savings plan matching
• Meal vouchers worth €8.50, 60% covered by employer
• Company mutual insurance and provident scheme
• 75% coverage of public transport costs
• Sustainable mobility bonus
• Complete and progressive training
• Regular support with a team of tutors and manager
• Multiple possibilities for evolution within CNP Assurances IARD or the La Poste/La Banque Postale/CNP Assurances group