Conseiller clientèle

• Ensure proactive and positive communication with all clients, reinforcing service quality and the company image
• Manage incidents, disputes and complaints effectively while maintaining excellent relationships with operations and the network of agencies and partners
• Organise strategic appointments with GMS, shops, individuals and companies, actively contributing to customer satisfaction

• Excellent skills in communication for interacting proactively with internal and external customers
• Ability to manage incidents, disputes and complaints professionally
• Experience in scheduling appointments with GMS, shops, individuals and companies
• Hold a degree in customer relations or a certification in telephone communication

Fast TT