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Our Commis de Rang are a crucial member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. The Commis de Rang will assist the F&B to provide an outstanding breakfast, lunch and dinner experience in compliance with HACCP and the Hotel standards of excellence for the warmest welcome and guest centricity.
Responsabilités
Ensure a timely, accurate and high-quality clearing, cleaning and setting up tables, chairs, linens, china, glass and silver flatware in an unobtrusive way to have all prepared for the service to guests
Take care of checking and refilling condiment containers according to HACCP and the Hotel standards and regulations
Support, when needed or requested, delivery of small items e.g., soups or beverages
Ensure a timely, accurate and high-quality clearing, cleaning and laying of buffets
Participate in providing a best-in-class service to guests by welcoming them, providing water, beverages, bread and butter service, following their requests and the Hotel excellence standards
Be always ready to gather all guest needs and to timely fulfill all their requests
Ensure a synergical collaboration with the Chef de Rang, guaranteeing that the food deliveries from kitchen to the guests match all the Hotel excellence standards
Exigences
Hotel School diploma with high grade
Minimum 2-years' experience preferably at a high-level Restaurant/Hotel in the same role
Flexibility and openness to cooperate with the other Restaurant lines when necessary and required
Guest centricity, constant high attention to details, problem solving, punctuality, proactivity, skills are a must
Punctuality, great attention to details, flexibility, high team working
Flexibility to work on several shifts, weekends and holidays
Italian and English good confidence are mandatory
Constant top-level grooming
Constant compliance with HACCP, Hotel’s hygiene standards, procedures and code of conduct
Ability to work efficiently also under pressure
Legal right to work in Italy
Ce que nous offrons
A competitive package (base salary and yearly bonus)
ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide
Learning & development: Opportunity to develop your talent and grow within your property and across the world!
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