Collaborateur*trice Bistro

• serve and engage with customers empathetically and attentively based on IKEA values
• ensure food, beverages, and products are of the highest quality and freshness and presented attractively
• maintain cleanliness, organization, and appeal of assigned area
• accept payments and handle cash transactions
• optimize processes by identifying more efficient working methods
• control costs by monitoring waste, production levels, and operational routines
• adhere to internal rules, policies, and daily operational routines concerning quality, food safety, and stock figures

• experience in high-volume environment and direct customer interaction, ideally in service or sales
• approachable and enjoys working directly with customers
• ability to provide excellent customer service
• physically resilient and able to stand for prolonged periods
• strong team spirit and ability to take responsibility for work
• thrives in dynamic and stimulating environments
• ability to work under pressure
• computer skills, especially MS Office
• flexibility in working hours based on store schedules
• fluent in French with good level of English
• knowledge of additional national languages is an advantage

knowledge of additional national languages

• 28 days vacation (based on 100% position)
• 8 weeks paid parental leave for fathers, 20 weeks for mothers
• attractive social benefits
• 15% discount on IKEA purchases in Switzerland
• transportation coverage of 85%-100% for annual subscription
• unlimited access to LinkedIn learning platform
• discounted balanced meals
• team-wide bonuses
• development/ mobility opportunities within IKEA