Client Advisor

• Guarantee the development of the turnover of your point of sale: Achieving quantitative and qualitative objectives, and being proactive in action plans to achieve them
• Have a good knowledge of performance indicators and management tools
• Know your stock well to be able to make proposals
• Provide our customers with the unique Marni experience: Welcome a demanding international clientele and go beyond their requests
• Establish and maintain a good relationship with customers, collect information and conduct personal follow-up with each customer
• Share knowledge of all products, the brand, lines and collections
• Offer customer service in the standards of the MARNI House
• Knowledge and application of the House's procedures
• Versatility: Participate in maintaining the excellent presentation of the boutique: visual merchandising, tidying, restocking
• Help with stock control (inventory, security, product levels)
• Cash handling, processing returns, opening and closing the store.

• Successful experience of at least 3 years in the sale of men's and women's ready-to-wear and accessories in the fashion or luxury sector
• Perfect understanding of performance indicators and ability to act to achieve them
• Excellent presentation and good fashion and luxury culture
• Proactive, positive and committed, with a strong team spirit
• Passionate about sales and customer service, and committed to achieving objectives
• Ability to respond to customer needs and share an experience according to the House's expectations and to establish lasting relationships
• Excellent communication skills with customers, the team and Management
• Must speak French and English fluently. A third language would be a plus.

A third language would be a plus.