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As a member of the Billing and Cash Collection team at Yousign, your role will be to contribute to all billing-related topics in collaboration with various teams such as Sales, Customer Service, Operations, Technical Support, Accounting, etc. Due to our commercial positioning, a very high volume of invoices is generated daily by our billing software. Our priorities are to industrialize our processes as much as possible, anticipate specific cases, and support business teams in day-to-day client management.
Responsabilités
Participate in the preparation and issuance of invoices with rigor and within deadlines
Ensure compliance with internal policies and applicable regulations (VAT, billing adjustments, public service clients)
Collaborate with other teams to resolve billing discrepancies or anomalies
Communicate with clients by email to ensure payment follow-up
Contribute to the development of effective collection strategies while maintaining client relationships
Prepare and transmit collection files and monitor their progress
Participate in the reconciliation of invoices and payments with accounting to ensure accuracy and completeness
Analyze and resolve any discrepancies related to billing and payments
Create and maintain organized and up-to-date process notes for all billing and collection activities
Prepare regular reports on billing and collection data for management
Provide quality service by handling and resolving client or internal team issues related to invoices, credits, payments, and account statements
Exigences
Currently enrolled in a finance program (finance, accounting, business management or similar)
Great rigor and excellent organizational skills
Excellent written and oral communication skills
Professional level of English
Mastery of Google Suite (Gmail, Drive, Google Sheets)
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