Bilingual Host/Hostess

• Greet and seat guests in a warm and courteous manner
• Ensure all servers are distributed equal numbers of guests
• Be able to field any guest questions in an informed and professional manner
• Take and coordinate guest reservations
• Ensure guest satisfaction and compliance to Fairmont Hotels and Resorts Food & Beverage standards
• Other projects as assigned by the outlets manager on duty

• Good knowledge of Window-based programs (word, excel, etc.)
• Comfortable with Microsoft Outlook and Internet based software
• Knowledge of Property Manager Computer System is an asset
• Good food and beverage knowledge
• Excellent communication skills in both official languages
• Friendly, courteous and able to work in a high paced environment
• Knowledge of the Ottawa area

Knowledge of Property Manager Computer System

• Food & Beverage discount of 50% in our restaurants
• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Comprehensive extended health benefits package