Assistant de Copropriété Confirmé Emplois

Description du poste

Dans le cadre du développement de notre offre de service Matera Local, syndic professionnel, nous recherchons des Assistant·es de copropriété. Ton objectif ? Accompagner une équipe de 5 gestionnaires dans l’optimisation de la satisfaction et la fidélisation des copropriétés en portefeuille.

Responsabilités

Assist managers in their missions: Requesting quotes from service providers
Declaring and monitoring claims
Amicable report for water damage
Drafting work orders
Checking supplier invoices
Monitoring sales (dated statements)
Preparation for AGMs (sending notices and minutes)
Client relations: responding to varied client requests while respecting deadlines (software use, claims, works, accounting, daily life of the co-ownership, etc.)
Work with product teams and experts at Matera
Propose improvements for our software, in collaboration with the tech team
Work on side projects with members of other teams (training, content creation for the team or clients, software and internal process improvement, etc.)

Exigences

Good knowledge and particular interest in evolving in the property management (syndic de copropriété) sector
Versatile and capable of managing varied tasks (administrative, legal, accounting, supplier management, etc.)
Good interpersonal skills with clients, suppliers, and internal teams
Pedagogical and able to reassure clients
Genuine affinity for the product/software aspect
Very organized and rigorous, capable of prioritizing emergencies
Experience: > 5 years

Ce que nous offrons

2-week integration to understand Matera's functioning and values
Career path with weekly support from manager, 2 performance reviews per year, and internal mobility policy
Parental support policy: gentle return to work at 80% for 4 weeks (paid 100%), plus 5 additional days of leave per year for a sick child
Responsible Commuting Time (TTR) leave: 1 additional paid day off per year, divisible into 2 half-days
Menstrual leave: 1 additional paid day off per month
Sport: access to Wellpass for affordable sports
CSE benefits via Leeto (discounts for cinema, museums, amusement parks...)

Matera - Toutes les offres d'emploi

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Assistant de Copropriété Confirmé

Description du poste

Responsabilités

Exigences

Ce que nous offrons

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