Agent de voyages et service à la clientèle bilingue Emplois

Agent de voyages et service à la clientèle bilingue

Randstad

Emplacement:
Canada , Toronto

Catégorie:
Service Client

Type de contrat:
Non fourni

Salaire:

22.00 CAD / Heure

Enregistrer l'offre

Postuler

Description du poste:

In a world that never stops moving, our travelers rely on more than just a booking engine—they rely on a master strategist who can navigate the complex skies in both English and French. As a Bilingual Air Agent, you aren't just processing tickets; you are the architect of seamless journeys. You serve as the critical link between complex global distribution systems and the traveler’s peace of mind. Our client, a global cornerstone of the Travel Support sector, is looking for a GDS expert who values precision and has the linguistic agility to serve a diverse national clientele.

Responsabilités:

Build and present optimized flight options using preferred carriers
Navigate queues to issue, reissue, or refund tickets accurately
Monitor schedule changes to ensure a seamless experience for the traveler
Advise internal clients on travel restrictions, fare rules, and safety guidelines
Manage ARC/BSP documentation and comply with supplier contractual agreements

Exigences:

Minimum of 3 years in the travel industry (airline or agency)
Advanced proficiency in Amadeus (issuance and reissuance required)
Proficiency in English and French for daily communications with clients and partners outside Quebec
Comfortable with MS Office Suite (Teams, Excel, Outlook)
TICO certification required (or OPC for Quebec residents)
Self-sufficient, thorough, and able to manage a high volume of files professionally

Ce que nous offrons:

Work from home anywhere in Canada
Energetic work environment that values people and performance
Solid initial training and continuous updates
Access to a rewards program recognizing rigor and commitment

Informations supplémentaires:

Offre publiée:
16 mai 2026

Expiration:
27 juin 2026

Type d'emploi:

Temps plein

Type de travail:

Télétravail

Randstad - Toutes les offres d'emploi

Partager le lien de l'offre: