Warehouse Operations Manager Empleos

Responsabilidades

Lead and inspire the MCDC Logistics teams to secure goods availability, efficient low-cost goods flow processes and logistics competence
Act as an active Steering team member, contributing to an excellent customer shopping experience through high goods availability, customer centric service operations and a safe unit environment always
Support individual development and business expansion by securing a living succession plan is in place for all key positions within the MCDC logistics function
Work closely with the Country Fulfilment team as well as with the Country commercial team to secure the highest possible availability, most efficient inbound and customer order fulfilment processes, to the lowest possible cost
Actively contribute to the creation of the MCDC business plan, using global and country input to develop the logistics direction for the Mexican Market
Identify, recruit and develop the talents within the MCDC logistics teams, to secure long-term logistical succession
Create and maintain the right long-term logistics capacity, to support the Mexico growth plan
Secure units daily work towards an effective and efficient goods flow, and that safety in goods handling is understood and followed in the operations
Monitor the unit's logistical performance and uses root cause analysis to identify and act upon deviations that is hindering the teams to achieve agreed goals as stated in their business and/or functional plans
Analyse and create actions based on feedback from customer satisfaction surveys, co-worker satisfaction surveys, Main Topic reviews and CMP reviews with the aim to contribute to a great customer shopping experience
Positioning IKEA and the brand as a responsible partner committed to lowering the environmental impact by taking actions contributing to a sustainable long-term profitability
Ensure that the unit logistics teams work in compliance with the IKEA Code of Conduct, internal IKEA regulations and local legislation relating to health, safety, security and environment
Live the IKEA values and nurture a strong and thriving IKEA culture that inspires colleagues to reach extraordinary achievements

Requisitos

Capabilities: I can lead based on performing and delivering through team/stakeholder engagement
I can build trust and communicate in a clear and targeted way with different people in different situations
I can manage a high volume and agile retail environment, reaching the desired effect and results
I can deliver, making thing happen with speed, simplicity and flexibility even during unpredictable situations
I can follow up and optimise the operational performance at the same time as I consider tactical plans
I can develop others by giving the right support/coaching or mentoring, at the same time as I secure my own personal development
Motivation: I am motivated by the IKEA vision, IKEA business Idea and HR Idea motivates in my daily work
I am interested in home furnishing, people's life at home and IKEA's product range
I have passion for developing people and to grow talents
I have passion for working in a fast paced, constantly changing retail environment
I am driven to achieve goals through people
I enjoy working as part of a team, where I share ideas how to improve, and together finding ways towards common goals
I can maintain a good work/life balance
Knowledge: I know how to create, lead and manage high performing teams and secure succession for the future
I understand budget, costs and key performance measurements used to plan, follow up and steer our business
I know how to analyse the future needs and understand how to integrate my teams' logistical priorities into the MMA business plan process
I understand how to analyse future growth and how it affects the MMA capacity situation and know how to formulate plans to meeting those needs to the lowest possible costs
I know which logistical knowledge to contribute with into the MMA commercial team, to raise the overall commerciality in MAM stores
I understand the IKEA Code of Conduct, regulations and legislations related to health, safety and security
I have knowledge about the IKEA Concept, including the IKEA vision, business Idea, IKEA culture and values
I know the Main Topic review process and can understand how to take actions based on findings/learnings to reach the level described in the review workbook
I know and understand the eight IKEA key values

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Warehouse Operations Manager

Responsabilidades

Requisitos

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