Revenue Operations Specialist Empleos | DocPlanner GmbH (Mexico City)

Descripción del trabajo

As an Operations Specialist, you will play a crucial role in optimizing our revenue processes and supporting the success of our portfolio. This position offers a unique opportunity to work across multiple departments, ensuring seamless revenue operations and contributing to the overall success of the organization. You will be responsible for working closely with the sales and customer success teams to align efforts, and using data and analytics to measure and improve performance. You’ll zoom out to offer strategic insights and zoom in to enhance the performance of our customer-facing teams.

Responsabilidades

Manage and optimize the revenue operations process, from lead generation to customer acquisition and retention
Work closely with the sales, marketing and Customer Success teams to align efforts for projects and initiatives related to Revenue Operations, including system implementations, migrations, and upgrades
Use data and analytics to measure and improve performance, including tracking key metrics such as lead conversion and retention rates
provide actionable insights for sales and customer success teams
Identify and resolve challenges and issues within the revenue operations systems and processes with the goal of improving the client experience while driving productivity, scalability, and revenue
Provide training and support to team members on revenue operations technology (tools), procedures and best practices
Build ad-hoc dashboards and reports to support operational teams by giving them visibility and useful insights
Data management and governance across the RevOps ecosystem, including auditing and cleaning up data

Requisitos

Knowledge of the sales and Customer Success processes and the company’s target audience and goals
Background in sales operations and/or revenue-related roles within the SaaS space (at least 2-3 years experience desired)
Desire to learn and grow in the revenue operations field, and a willingness to continuously improve and develop skills
Strategic mindset, coupled with strong technical skills in revenue-related systems and a willingness to dive into the details and execute tactical tasks
CRM: SalesForce (required), Hubspot (desired) [experience in either using, configuring and/or managing]
Data visualization tools: Tableau / Looker Studio / Superset (desired)
SQL (required), Python (desired)
Data analytics and KPIs monitoring (required)
Ability to prioritize and manage multiple tasks and projects, problem solving
Excellent communication and collaboration skills, with the ability to work effectively with a team and across the organization
Flexibility and adaptability to change: familiarity with evolving business requirements and a proactive drive to continually develop your skills, enhance team processes, and reduce inefficiencies

Deseable

Hubspot (desired)
Data visualization tools: Tableau / Looker Studio / Superset (desired)
Python (desired)

Lo que ofrecemos

Prestaciones de Ley + Superiores
22 días de vacaciones
Día de cumpleaños compensatorio
Vales de despensa
Seguro de gastos médicos y seguro de vida
Plan de acciones de la compañía

DocPlanner GmbH - Todas las ofertas de trabajo

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Revenue Operations Specialist

Descripción del trabajo

Responsabilidades

Requisitos

Deseable

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