Project Manager in Service Portfolio Management, Allianz

Allianz

Ubicación:
Spain, Barcelona

Categoría:
TI - Administración

Tipo de contrato:
No proporcionado

Salario:

No proporcionado

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Descripción del trabajo:

The Service Portfolio Management area (SPM) within the COO function of AZ Technology supports the strategic development of AZ Technology by driving standardization, simplification, and harmonization of services end-to-end, to optimize quality and performance via ensuring operational, commercial and tool readiness of services. Our team is facilitating the worldwide Service Portfolio Management Network to orchestrate activities around the Global Service Portfolio of Allianz Technology. Sharing insights on the Service Portfolio with stakeholders and providing and end-to-end perspective and recommendations on Service Management is an integral part of our activities. We are a diverse team with diverse backgrounds, valuing and supporting each other, challenging ourselves and taking up our different perspectives to find solutions.

Responsabilidades:

Shape the ongoing transformation of our service portfolio, considering strategic directions, customer journeys, group guardrails, and compliance requirements
Support the transformation and simplification of the AZ Technology global service portfolio towards a functional, customer-centric, and integrated service structure
Drive dedicated cross-functional projects to improve service-related processes and to enhance service delivery towards Allianz entities
Provide key insights on the AZ Technology service portfolio based on selected stakeholder group requirements
Support the global SPM Network by streamlining communication and consulting on Service Portfolio Management queries
Assist in management reporting and solution design requests related to Service Portfolio, Service Catalog, and Service Management
Collaborate with Operations, Finance, Pricing, IT Architects, and Legal teams to define and maintain processes for bringing new services to market
Liaise with Service Management and Account Management teams to estimate level-of-effort and resource types required for service delivery
Liaise with Service Management and Account Management teams to define commercial and operational service offering structure

Requisitos:

International project experience and/or consulting experience
Applying strategic, analytical and sustainable thinking and problem-solving capabilities
Process and project management, governance, and service management training and/ or certification desirable
Ability to carry out tasks independently in non-standardized (ever-changing) work situations
Effective communication and relationship building skills
Knowledge of existing process landscape, standards, tools (e.g. ServiceNow) and organization desirable
Fluent English
Higher education degree or equivalent work experience as (IT) Project/ Program Manager and/ or Service (Delivery) Manager

Lo que ofrecemos:

Hybrid work model incl. up to 25 days per year working from abroad
Company bonus scheme
Pension
Employee shares program
Multiple employee discounts
Career development and digital learning programs
International career mobility
Flexible working
Health and wellbeing offers
Parental leave benefits

Información adicional:

Oferta publicada:
19 de mayo de 2025

Tipo de empleo:

Tiempo completo

Tipo de trabajo:

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Project Manager in Service Portfolio Management