Ops Support Associate, Citi - Oferta de empleo

Citi

Ubicación:
Mexico, Ciudad De Mexico

Categoría:
Banca

Tipo de contrato:
Contrato de trabajo

Salario:

No proporcionado

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Descripción del trabajo:

Entry-level position responsible for providing operations support services, including record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and account opening. Serves as liaison between operations staff, relationship managers, project managers, custodians and clients.

Responsabilidades:

Identify, analyze, and solve key issues of assigned area and deliver supporting documents to corresponding areas
Assist with the management of various reports, including business reporting, monthly operating report, and business scorecard
Assist in the execution and monitoring of processes and data, ensuring efficiency and client satisfaction
Organize, develop, and maintain Continuity of Business, Resolution planning and Business Review Templates
Administer and maintain applications for the generation of Dashboards indicators
Monitor requirements related to compliance with Corporate Policies
Monitor and implement corrective actions derived from MCA reviews
Conduct administration activities for collections, including maintaining applications, providing support to collections administration systems

Requisitos:

2-5 years of relevant experience
Proficient in Microsoft Office
Consistently demonstrates clear and concise written and verbal communication skills
Ability to work in fast pace and changing environment
Ability to analyze data and solve problems
Proven organizational and time management skills
Bachelor's degree/University degree or equivalent experience

Información adicional:

Oferta publicada:
18 de septiembre de 2025

Tipo de empleo:

Tiempo completo

Tipo de trabajo:

Trabajo presencial

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Ops Support Associate