MIS & BAU Maintenance Sr. Analyst

• Identify risks and controls related to the maintenance of OpenPages System
• Give Support in the Maintenance of OpenPages system to reflect the correct information in the system
• Ensure that the information included in OpenPages system is complete and accurate
• Help support the design and development of Citi's comprehensive controls program
• Help perform assessment of the effectiveness of existing controls, identifying areas for improvement, and helping to implement necessary changes
• Assist to drive and manage controls enhancements focused on increasing efficiency and reducing risk
• Help support the coordination with key stakeholders and relevant process owners to drive management decisions aimed at maintaining operations within the firm’s Risk Appetite
• Assist with the assessment for the business/function risk appetite in line with changes in the business environment, regulatory requirements, and strategic objectives
• Help support the collaboration with key stakeholders to assess potential risks and develop risk mitigation activities to define the acceptable level of risk across various areas of operation
• Assist with the execution of Enterprise Risk Management Framework and adherence with Risk Mgmt. / Compliance Policies
• Help collaborate with business and functions to understand the control processes and identify potential areas for improvement
• Stay updated on regulatory changes and industry best practices related to control management and ensure the controls program aligns with these standards
• Assist in providing regular updates to senior management on the performance of the controls assessment and design
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

• Minimum of 5-8 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
• Ability to identify, measure, and manage key risks and controls
• Strong knowledge in the development and execution for controls
• Proven experience in control related functions in the financial industry
• Proven experience in implementing sustainable solutions and improving processes
• Understanding of compliance laws, rules, regulations, and best practices
• Understanding of Citi’s Policies, Standards, and Procedures
• Strong analytical skills to evaluate complex risk and control activities and processes
• Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
• Strong problem-solving and decision-making skills
• Ability to manage multiple tasks and priorities
• Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word
• Bachelor's/University degree or equivalent experience
• Lic/Ing en sistemas, administración de TI, áreas de tecnología, afín o experiencia equivalente
• Manejo de métrica para reporte de estatus, control, etc.
• Análisis de datos y requerimientos de procesos BAU/mantenimiento
• Análisis para la toma de decisiones
• Trabajo con equipos multidisciplinarios
• Conocimiento definición de procedimientos, controles, procesos
• Desarrollo y ejecución de controles
• Excel
• Generación de dashboards incluyendo directivos
• Inglés intermedio (énfasis en lectura y escritura)

• Conocimiento de OGC
• PMO
• Implementación de proyectos de TI
• Analítico
• Excelente organización
• Atención al detalle
• Habilidades lógico – analíticas
• Resolución de problemas
• Comunicación efectiva y asertiva
• Resiliencia
• Adaptabilidad
• Autogestión

Salario competitivo, beneficios y prestaciones superiores