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Key Lead

Spain, San Sebastián de los Reyes · Oferta publicada 14 de diciembre de 2025
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Descripción del trabajo

El Key Lead es responsable de que todos los clientes reciban una experiencia de calidad en la tienda. Lo hace actuando como supervisor de sala, brindando orientación y formación a los asociados de la marca, asegurándose de que las operaciones de tienda sean desarrolladas de forma efectiva. También forma parte del equipo de liderazgo de la tienda, siendo responsable de impulsar el rendimiento a través de la mejor experiencia al cliente y la consecución de objetivos diarios por parte de todo el equipo.

Responsabilidades

  • Conocimiento del producto e imagen de marca
  • Capacidad de análisis
  • Pensamiento proactivo
  • Atención al detalle
  • Uso de sistemas de cobro
  • Protección de Activos
  • Supervisión de piso de ventas y presentación del producto
  • Uso de sistemas digitales

Requisitos

  • Educación mínima secundaria (E.S.O)
  • Experiencia de al menos 1 año en Retail es recomendada
  • CEFR B2 Fluidez en inglés & español, requerida
  • No es necesario experiencia previa en un rol de responsabilidad
  • Enfoque principal en la atención al cliente
  • Conocimiento de tendencias
  • Capacidad de comunicación
  • Asertividad
  • Flexibilidad y adaptabilidad
  • Ética professional
  • Multitarea
  • Conocimiento y aprendizaje aplicado

Lo que ofrecemos

  • Programa de Incentivos Trimestrales
  • Descuento para empleados
  • Horario Flexible
  • Oportunidad de crecimiento profesional dentro de la compañía
  • Oportunidad de ser un brand affiliate
  • Formación y desarrollo
  • Formar parte de un equipo que celebrará ser TÚ MISMO

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