IT Infrastructure and Support Manager Empleos

Responsabilidades

Realize IT Services Department Strategy to ensure alignment with AmRest strategic goals
Proactively looks for functional best practices and spreads knowledge, experience, findings
Implement and maintain Global network initiatives to be aligned with Global systems
Support IT Opening/Renovation of Restaurants, deliver IT components as a part of business initiatives and provide right IT resources for business project / initiatives
Assure that Systems Projects and Change Requests are delivered within assumed budget and according to Business Strategy and Cost-Benefits analysis
Assure and enable standardization around IT Processes (Incident, problem and change requests management/standards (including remote and on-site)
Manage IT Communication systems and platforms
Assure vendor, license, knowledge, configuration, assets management for all IT services
Manage SLAs for internal and external support
Assure IT security in the country, providing continuous analysis, implementation of audit recommendations and alignment with global security rules

Computer Engineering Degree / IT Superior Grade Cycle / or similar
Technical understanding of cloud-based products (preferably Microsoft Azure)
Advanced knowledge of collaborative Microsoft environments and technology (Office 365, Teams, SharePoint and Active Directory)
Budget management experience (capex/opex)
Project management experience
ITIL experience
Advanced English, written and spoken: Continuous interaction with Global Team
Execution passionate: your daily task will be 50% management and 50% execution
2 years of experience as Team Leader of IT Support and/or Infrastructure
5 years of experience in IT technical position
Willing to travel

Working in a growing multinational company in an international team located in different countries
Private Life and Health Insurance after 3 months
25% Discount in our brands
Competitive remunerative package
Access to Wellhub and GoFluent
Flexible remuneration package