Generador de Talento Oficial de Control Noroeste, HSBC

Generador de Talento Oficial de Control Noroeste

HSBC

Ubicación:
Mexico, Mazatlan

Categoría:
Banca

Tipo de contrato:
No proporcionado

Salario:

No proporcionado

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Descripción del trabajo:

Designs, executes strategies and action plans to reinforce the control environment in branches that favor the reduction of Operational Risk. Supervision and control of branch operation ensuring its proper functioning, optimizing resources, ensuring that Sales and Service Advisors have efficient cash flow, and improving the overall customer service experience with the branch.

Responsabilidades:

Design and execute strategies and action plans to strengthen the control environment in branches
Supervise and control branch operations ensuring proper functioning
Optimize resources
Ensure Sales and Service Advisors have efficient cash flow
Improve overall customer service experience
Administration of window values through vault user
Responsible for recording and tracking unproductive concepts initiated to the branch
Reduction of monetary loss exposure by ensuring adequate cash levels
Delivery of checkbooks, debit cards and credit cards to customers
Evaluate adherence to cash handling policies and procedures
Supervise proper handling of monetary values
Supervision of various types of audits (vault, ATM, Cash Deposit Machine)
Supervision and control of account files
Control of inventory of access keys, instant credit cards and SIAM platform
Lead remediation of customer files
Provide advice, guidance and resolve employee concerns in operational and control matters
Supervision of compliance with regulatory and mandatory courses
Ensure optimal branch operation
Ensure implementation of strategies and action plans to reduce Sales Quality cases and early product cancellation

Requisitos:

Advanced knowledge in economic-administrative area
Advanced knowledge of circulars and IT's
Advanced knowledge of administrative activities
Advanced knowledge of general banking operations
2 years of experience
Knowledge of existing regulations
Proficiency in Microsoft Office
Proficiency in PSSW ventanilla
Proficiency in PSSW plataforma
Proficiency in ATM's
Proficiency in Cash Deposit Machine (CDMs)
Teamwork
Ability to work under pressure
Leadership
Strategic thinking
Analytical skills
Change agent

Lo que ofrecemos:

Paid leave package for weddings
Paid leave for new family members
Paid bereavement leave
Integral wellness culture
Work-life balance
Self-care culture
Equal opportunities
Inclusive culture
Gender equality
Continuous training
Protection of labor and social rights

Información adicional:

Oferta publicada:
22 de noviembre de 2025

Expiración:
07 de diciembre de 2025

Tipo de empleo:

Tiempo completo

Tipo de trabajo:

Trabajo presencial

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