Customer Support Specialist Empleos | Cosentino HQ Miami (Cantoria, Almería)

Spanish Support Specialist

Atlean World is an HR SaaS Consultant that aims to promote multicultural environ...

Ubicación

Portugal , Lisbon

Salario:

No proporcionado

Atlean World

Fecha de expiración

Hasta nuevo aviso

Requisitos

Fluent in Spanish
Good English communication skills
Curious about the latest tech
Customer experience is a bonus
Communication skills
Empathy

Responsabilidades

Assist customers using troubleshooting skills
Become a product expert
Help via email/chat and phone calls
Use positive energy
Specialize in a specific brand

Lo que ofrecemos

Meal vouchers
2 extra salaries
Private health insurance after 6 months
Covered flight expenses
Airport pick-up and settling assistance
Accommodation provided in shared apartments
Complimentary Portuguese lessons
Free sports activities
Football tournaments
Beach barbecues

Tiempo completo

Nuevo

Vip customer service specialist

As a bilingual Spanish and English speaking “VIP Customer Service Representative...

Ubicación

Peru , Lima

Salario:

No proporcionado

Easygo Gaming

Fecha de expiración

Hasta nuevo aviso

Requisitos

Excellent native-level Spanish communication skills, both written and verbal
English is a strong plus for interacting with international teams
Experience managing customer portfolios in iGaming, sports betting, online casino, fintech, entertainment, or digital services
Proven experience in direct customer relationship management, longterm relationship building, and handling customer needs and pain points
Solid knowledge of VIP management, CRM tools, customer segmentation, and campaign execution
Goal-oriented, analytical profile with experience working with KPIs and performance metrics
Strong commercial mindset and a clear understanding of what drives revenue and long-term customer value
High attention to detail and excellent communication skills
Genuine passion for sports and online casino
you understand and speak the language of our players

Responsabilidades

Oversee, nurture, and develop relationships with high-value customers, with a strong focus on retention, satisfaction, and maximizing Customer Lifetime Value (CLV)
Maintain regular contact with VIPs to understand their needs and expectations, providing fast responses and effective solutions
Proactively identify VIP customer needs, pain points, and preferences to offer tailored promotions, rewards, and exclusive experiences adapted to the Peruvian market
Analyze gaming patterns, preferences, and historical data to optimize personalized offers
Work closely with Product, Marketing, Payments, and Support teams to ensure service consistency and excellence
Coordinate unique experiences, including exclusive tournaments, gifts, trips, and special access
Measure VIP portfolio performance, churn, revenue, and customer satisfaction, and propose data-driven improvements
Coordination with Customer Service, Risk, and CRM teams, ensuring a smooth, efficient VIP operation aligned with local regulations

Lo que ofrecemos

In-house barista
pool and table tennis tables
PS5 and Nintendo Switches
meditation room
help yourself drinks fridge and snack wall
catered breakfast daily
weekly massages
pub lunch

Vip Customer Service Specialist

As a bilingual Spanish and English speaking “VIP Customer Service Representative...

Ubicación

Peru , Lima

Salario:

No proporcionado

Easygo Gaming

Fecha de expiración

Hasta nuevo aviso

Requisitos

Excellent native-level Spanish communication skills, both written and verbal
English is a strong plus for interacting with international teams
Experience managing customer portfolios in iGaming, sports betting, online casino, fintech, entertainment, or digital services
Proven experience in direct customer relationship management, longterm relationship building, and handling customer needs and pain points
Solid knowledge of VIP management, CRM tools, customer segmentation, and campaign execution
Goal-oriented, analytical profile with experience working with KPIs and performance metrics
Strong commercial mindset and a clear understanding of what drives revenue and long-term customer value
High attention to detail and excellent communication skills
Genuine passion for sports and online casino
you understand and speak the language of our players

Responsabilidades

Oversee, nurture, and develop relationships with high-value customers, with a strong focus on retention, satisfaction, and maximizing Customer Lifetime Value (CLV)
Maintain regular contact with VIPs to understand their needs and expectations, providing fast responses and effective solutions
Proactively identify VIP customer needs, pain points, and preferences to offer tailored promotions, rewards, and exclusive experiences adapted to the Peruvian market
Analyze gaming patterns, preferences, and historical data to optimize personalized offers
Work closely with Product, Marketing, Payments, and Support teams to ensure service consistency and excellence
Coordinate unique experiences, including exclusive tournaments, gifts, trips, and special access
Measure VIP portfolio performance, churn, revenue, and customer satisfaction, and propose data-driven improvements
Coordination with Customer Service, Risk, and CRM teams, ensuring a smooth, efficient VIP operation aligned with local regulations

Tiempo completo

Revenue Operations Specialist

As an Operations Specialist, you will play a crucial role in optimizing our reve...

Ubicación

Mexico , Mexico City

Salario:

No proporcionado

Gipo

Fecha de expiración

Hasta nuevo aviso

Requisitos

Knowledge of the sales and Customer Success processes and the company’s target audience and goals
Background in sales operations and/or revenue-related roles within the SaaS space (at least 2-3 years experience desired)
Desire to learn and grow in the revenue operations field, and a willingness to continuously improve and develop skills
Strategic mindset, coupled with strong technical skills in revenue-related systems and a willingness to dive into the details and execute tactical tasks
CRM: SalesForce (required), Hubspot (desired) [experience in either using, configuring and/or managing]
Data visualization tools: Tableau / Looker Studio / Superset (desired)
SQL (required), Python (desired)
Data analytics and KPIs monitoring (required)
Ability to prioritize and manage multiple tasks and projects, problem solving
Excellent communication and collaboration skills, with the ability to work effectively with a team and across the organization

Responsabilidades

Manage and optimize the revenue operations process, from lead generation to customer acquisition and retention
Work closely with the sales, marketing and Customer Success teams to align efforts for projects and initiatives related to Revenue Operations, including system implementations, migrations, and upgrades
Use data and analytics to measure and improve performance, including tracking key metrics such as lead conversion and retention rates
provide actionable insights for sales and customer success teams
Identify and resolve challenges and issues within the revenue operations systems and processes with the goal of improving the client experience while driving productivity, scalability, and revenue
Provide training and support to team members on revenue operations technology (tools), procedures and best practices
Build ad-hoc dashboards and reports to support operational teams by giving them visibility and useful insights
Data management and governance across the RevOps ecosystem, including auditing and cleaning up data

Lo que ofrecemos

Prestaciones de Ley + Superiores
22 días de vacaciones
Día de cumpleaños compensatorio
Vales de despensa
Seguro de gastos médicos y seguro de vida

Tiempo completo

Revenue Operations Specialist

As an Operations Specialist, you will play a crucial role in optimizing our reve...

Ubicación

Mexico , Mexico City

Salario:

No proporcionado

DocPlanner GmbH

Fecha de expiración

Hasta nuevo aviso

Requisitos

Knowledge of the sales and Customer Success processes and the company’s target audience and goals
Background in sales operations and/or revenue-related roles within the SaaS space (at least 2-3 years experience desired)
Desire to learn and grow in the revenue operations field, and a willingness to continuously improve and develop skills
Strategic mindset, coupled with strong technical skills in revenue-related systems and a willingness to dive into the details and execute tactical tasks
CRM: SalesForce (required), Hubspot (desired) [experience in either using, configuring and/or managing]
Data visualization tools: Tableau / Looker Studio / Superset (desired)
SQL (required), Python (desired)
Data analytics and KPIs monitoring (required)
Ability to prioritize and manage multiple tasks and projects, problem solving
Excellent communication and collaboration skills, with the ability to work effectively with a team and across the organization

Responsabilidades

Manage and optimize the revenue operations process, from lead generation to customer acquisition and retention
Work closely with the sales, marketing and Customer Success teams to align efforts for projects and initiatives related to Revenue Operations, including system implementations, migrations, and upgrades
Use data and analytics to measure and improve performance, including tracking key metrics such as lead conversion and retention rates
provide actionable insights for sales and customer success teams
Identify and resolve challenges and issues within the revenue operations systems and processes with the goal of improving the client experience while driving productivity, scalability, and revenue
Provide training and support to team members on revenue operations technology (tools), procedures and best practices
Build ad-hoc dashboards and reports to support operational teams by giving them visibility and useful insights
Data management and governance across the RevOps ecosystem, including auditing and cleaning up data

Lo que ofrecemos

Prestaciones de Ley + Superiores
22 días de vacaciones
Día de cumpleaños compensatorio
Vales de despensa
Seguro de gastos médicos y seguro de vida
Plan de acciones de la compañía

Tiempo completo

Technical Training & Field Service Specialist - Bilingual

The Bilingual Technical Training & Field Service Specialist develops and deliver...

Ubicación

Canada , Mississauga

Salario:

72000.00 - 90000.00 CAD / Año

Baxter

Fecha de expiración

Hasta nuevo aviso

Requisitos

Bachelor's Degree or equivalent experience OR Adult education certification or training
5+ years of Electronics/Biomedical training experience in a field service environment
5+ years of presenting material to a class
Demonstrated ability to self-manage
Excellent communication (written and oral English and French) and interpersonal skills
Attention to detail, good problem-solving, and analytical skills
Customer orientation, teamwork skills, and the ability to actively commit to, support, and participate in continuous improvement activities
Travel as needed to support goals, as well as the ability to work flexible hours to meet training needs
Act as a subject matter expert for training department staff on all aspects of course design and delivery

Responsabilidades

Deliver technical training to internal Baxter employees and customers in both English and French
Craft and develop materials that support both facilitators and participants in instructor-led and blended training programs, considering adult learning principles
Assess training and training program content adequacy and needs, implementing continuous improvements to training programs, curricula, offerings, forms, and other training-related material
Ensure training materials are current and aligned with applicable regulations and company-specific practices
Coordinate course evaluation surveys to acquire participant feedback and suggestions to assist in making continuous improvements to course content and training material
Diagnose and troubleshoot all inbound equipment to component level
Maintain and ensure certification of all test equipment as per Baxter's operating policies and procedures
Verify all repairs meet manufacturer's specifications
document troubleshooting steps following Baxter guidelines
Prepare and manage the training calendar

Tiempo completo

Process Specialist

The Process Specialist is a key technical contributor within Operations, respons...

Ubicación

Costa Rica , Cartago

Salario:

No proporcionado

Coloplast

Fecha de expiración

Hasta nuevo aviso

Requisitos

Bachelor's degree in material engineering, chemical engineering, or related field
English level B2
Minimum three years related experience and/or related training
or equivalent combination of education and experience
Work experience in FDA or regulated industry
Knowledge in MS Office
Knowledge in ISO 17025, ISO 9001, ISO13485

Responsabilidades

Production plan adherence to ensure internal customer satisfaction
Ensure the execution of scheduled maintenance activities, process perspective approval
Supervision of external maintenance provided by suppliers on assigned machines or equipment
Organization of training for other employees where required. (Chemical/Process/technology related)
Exploring and solving technical problems together with suppliers, technical staff, and operators
Ensure to meet the required levels of Safety, Quality, Output and Cost (DVC/Fixed cost)
Create, update and implement process documentation related to VS production
Cooperate with the calibration/validation team in re-calibrating quality assurance tool used in VS
Participate in monitoring and developing specifications and measurement methods in relation to product quality
Investigate internal customer complaints, develop and introduce preventive and corrective actions

Lo que ofrecemos

Medical insurance
asociation
gym
cafeteria subsidy
free transportation

Tiempo completo

Contract Management Specialist – SSO

This role is responsible for handling, administering, and supporting the lifecyc...

Ubicación

Canada , Mississauga

Salario:

80000.00 - 96000.00 CAD / Año

Baxter

Fecha de expiración

Hasta nuevo aviso

Requisitos

Bachelor's Degree in Business
3–5 years of experience in contract management or business operations, preferably in a commercial environment
Experience working with channel partners, distributors, or SSOs strongly preferred
Familiarity with contract lifecycle management tools
Excellent interpersonal and communication skills to manage external relationships and provide clear reporting
Proficient in Microsoft Office, particularly Excel
Proficient in Tableau, JDE, SAP etc.

Responsabilidades

Maintain, review, and finalize distributor and SSO agreements, renewals, and amendments
Support the SSO & Distributor function in activities/processes such as management of Trace/Chargeback and Dispute Resolution processes for applicable trading partners in a timely manner as well as reconciliation of accounts receivable where the trading partner is on a chargeback model
Manage contract routing, approvals, and documentation within the contract management system
Ensure accurate contract entry, tracking, and file maintenance
Manage and work with SSO/GPO and Distributor agreements to get alignment on items, eligible member listing and other requirements
Setup and maintain Trading Partner Headquarter / Branch accounts and DCB Roll-up and Cross-Reference for all accounts, items, unit of measure and pack factor conversions, customer connections
Responsible for loading trace sales into the distributor chargeback system to facilitate chargeback processing and downstream internal and external reporting
Accountable for validating sales and resolving all errors related to sales, trace and chargebacks, i.e. cross reference errors, pricing errors etc
Serve as a key point of contact for internal and external partners regarding contract terms, compliance, and critical issues
Collaborate with Contracts, Pricing, Sales, Marketing, Logistics, Customer Care, Accounts Receivable & Payable to ensure contract terms meet business objectives and successful end-to-end contract management

Tiempo completo

Customer Support Specialist

Cosentino HQ Miami

Ubicación:
Spain , Cantoria, Almería

Categoría:
Servicio al Cliente

Tipo de contrato:
No proporcionado

Salario:

Descripción del trabajo:

Responsabilidades:

Requisitos:

Deseable:

Información adicional:

Oferta publicada:
01 de enero de 2026

¿Buscas más oportunidades? Busca otras ofertas de trabajo que coincidan con tus habilidades e intereses.

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Technical Training & Field Service Specialist - Bilingual

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Customer Support Specialist

Cosentino HQ Miami

Ubicación:Spain , Cantoria, Almería

Categoría:Servicio al Cliente

Tipo de contrato:No proporcionado

Salario:

Descripción del trabajo:

Responsabilidades:

Requisitos:

Deseable:

Información adicional:

Oferta publicada:01 de enero de 2026

¿Buscas más oportunidades? Busca otras ofertas de trabajo que coincidan con tus habilidades e intereses.

Empleos similares para Customer Support Specialist

Spanish Support Specialist

Vip customer service specialist

Vip Customer Service Specialist

Revenue Operations Specialist

Revenue Operations Specialist

Technical Training & Field Service Specialist - Bilingual

Process Specialist

Contract Management Specialist – SSO

Ubicación:
Spain , Cantoria, Almería

Categoría:
Servicio al Cliente

Tipo de contrato:
No proporcionado

Oferta publicada:
01 de enero de 2026