Customer Experience Agent Empleos | Viajes Para Ti (Reus)

Customer Experience Agent

Desde 2015, papernest ha transformado la forma en que las personas gestionan sus...

Ubicación

Spain , Barcelona

Salario:

No proporcionado

papernest

Fecha de expiración

Hasta nuevo aviso

Requisitos

Mínimo 2 años de experiencia en un rol similar dentro del servicio de atención al cliente en el sector energético, idealmente en un entorno de soporte técnico o administrativo
Dominio del español y catalán nivel C2 (Inglés es un plus)
Excelentes habilidades de comunicación, incluyendo escucha activa
Enfoque en el servicio al cliente y capacidad para resolver problemas y quejas de manera efectiva
Competencia en el uso de herramientas informáticas con la capacidad de aprender nuevos programas
Conocimiento o capacidad de aprender sobre productos, servicios o áreas de especialización en atención al cliente
Habilidad para realizar múltiples tareas y priorizar de manera eficiente

Responsabilidades

Interactuar con los clientes a través de teléfono, correo electrónico y chat en línea
Proporcionar soporte e información sobre un producto o servicio específico
Mantener registros detallados de las interacciones con los clientes, incluidas consultas, quejas o comentarios
Asegurar que se tomen las acciones apropiadas para resolver los problemas y preocupaciones de los clientes
Utilizar tu conocimiento de productos y servicios para responder a las solicitudes o redirigirlas al personal adecuado
Monitorear el cumplimiento de los procesos de producción y alertar en caso de desviaciones
Validar y supervisar los contratos solicitados por nuestros prospectos, clientes y socios
Aplicar los procesos definidos y actualizar la documentación en coordinación con el gerente
Realizar otras tareas relacionadas según se asignen

Lo que ofrecemos

Ofertas atractivas de electricidad y gas de origen renovable para empleados
Tarjeta Pluxee para gestionar tu nivel de imposición a través de un sistema de compensación voluntaria para diversos servicios (transporte, alimentación y guardería)
Seguro médico a través de Alan o Sanitas con una cobertura de hasta el 50% por parte de papernest (después de 6 meses en la empresa)
Desayuno saludable ofrecido cada viernes
Asociaciones con diversos servicios en Barcelona (restaurantes, deportes, ocio y centros de cuidado)
Formación continua adaptada a tus objetivos, ya sea en habilidades técnicas, lingüísticas o de gestión
Desarrollo de Carrera: numerosas oportunidades están disponibles para ti para crecer, ya sea profundizando tu experiencia o explorando nuevos caminos

Nuevo

Gerente Distrital de Tarjetas de Crédito

The Field Sales Team Lead is an entry level position responsible for providing f...

Ubicación

Mexico , Ciudad De Mexico

Salario:

No proporcionado

Citi

Fecha de expiración

Hasta nuevo aviso

Requisitos

Previous relevant experience preferred
Experience in financial sales, customer service and management required
Proficient computer skills
Proactive leadership and motivational skills
Consistently demonstrates clear and concise written and verbal communication
Creative problem solving and decision-making skills
Bachelor’s degree/University degree or equivalent experience
2 años de experiencia en ventas y liderando equipos
Experiencia en atención y servicio al cliente
Coaching de equipos de trabajo

Responsabilidades

Conduct performance evaluations, compensation, hiring, disciplinary actions, and termination of team members
Service existing accounts and establish new accounts at designated location or assigned geographical coverage area in order to increase revenue for the bank
Proactively approach Citi clients to establish real needs, understand the client and their requirements, and interest them in Citi’s products
Provide advice and product information to Citi clients as appropriate, outlining features and benefits
Identify cross-selling opportunities to sell other products
Achieve or exceed decided sales targets
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
Ser un agente de influencia y liderazgo, que impulse a los equipos de trabajo a generar experiencias extraordinarias positivas para colaboradores y clientes, en apego a políticas y procesos a fin de lograr los objetivos y entrega de resultados de la institución y del Socio Comercial
Seguimiento a cobertura, Eficiencia Operativa, IPC, Ingreso de solicitudes, Cuentas Nuevas, ICO / PIMPO
Amplio conocimiento del SCORE CARD propio y de sus colaboradores

Tiempo completo

Agente Servicio Al Huesped

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instea...

Ubicación

Dominican Republic , Cap Cana

Salario:

No proporcionado

Marriott Bonvoy

Fecha de expiración

Hasta nuevo aviso

Requisitos

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to create a safe work place
Ability to follow company policies and procedures
Ability to maintain confidentiality
Ability to protect company assets
Ability to uphold quality standards
Professional uniform, personal appearance, and communications

Responsabilidades

Deliver a smooth check-in and check-out
Build and experience that is memorable and unique
Deliver a wide range of services that guide guests through their entire stay
Process operational needs
Address guest requests
Complete reports
Share the highlights of the local area
Make transactions feel like part of the experience

Tiempo completo

Agente de Reservaciones

Process all reservation requests, changes, and cancellations received by phone, ...

Ubicación

Mexico , Isla Mujeres

Salario:

No proporcionado

Marriott Bonvoy

Fecha de expiración

Hasta nuevo aviso

Requisitos

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

Responsabilidades

Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs and determine appropriate room type
Verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue
Input and access data in reservation system
Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system
Follow proper escalation procedures when addressing guest concerns

Tiempo completo

Agente de reservaciones

Process all reservation requests, changes, and cancellations received by phone, ...

Ubicación

Mexico , Siari Riviera Nayarit

Salario:

No proporcionado

Marriott Bonvoy

Fecha de expiración

Hasta nuevo aviso

Requisitos

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None License or Certification
Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs and determine appropriate room type
Verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations

Responsabilidades

Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs and determine appropriate room type
Verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue
Input and access data in reservation system
Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system
Follow proper escalation procedures when addressing guest concerns

Lo que ofrecemos

Chance to be proud of the work you do and who you work with
Opportunity to do your best work, begin your purpose, belong to an amazing global team, and become the best version of you

Tiempo completo

Agente de Reservaciones

Process all reservation requests, changes, and cancellations received by phone, ...

Ubicación

Mexico , Siari Riviera Nayarit

Salario:

No proporcionado

Marriott Bonvoy

Fecha de expiración

Hasta nuevo aviso

Requisitos

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

Responsabilidades

Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs and determine appropriate room type
Verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue
Input and access data in reservation system
Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system
Follow proper escalation procedures when addressing guest concerns

Lo que ofrecemos

Chance to be proud of the work you do and who you work with
Opportunity to do your best work, begin your purpose, belong to an amazing global team, and become the best version of you

Tiempo completo

Agente Servicio al Huesped

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instea...

Ubicación

Dominican Republic , Cap Cana

Salario:

No proporcionado

Marriott Bonvoy

Fecha de expiración

Hasta nuevo aviso

Requisitos

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to create a safe work place
Ability to follow company policies and procedures
Ability to maintain confidentiality
Ability to protect company assets
Ability to uphold quality standards
Professional uniform, personal appearance, and communications

Responsabilidades

Deliver a smooth check-in and check-out
Build a memorable and unique guest experience
Deliver a wide range of services that guide guests through their entire stay
Process operational needs
Address guest requests
Complete reports
Share the highlights of the local area

Tiempo completo

Agente de Servicio al Huesped

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instea...

Ubicación

Dominican Republic , Cap Cana

Salario:

No proporcionado

Marriott Bonvoy

Fecha de expiración

Hasta nuevo aviso

Requisitos

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to create a safe work place
Ability to follow company policies and procedures
Ability to maintain confidentiality
Ability to protect company assets
Ability to uphold quality standards
Professional uniform, personal appearance, and communications

Responsabilidades

Deliver a wide range of services that guide guests through their entire stay
Process operational needs
Address guest requests
Complete reports
Share the highlights of the local area
Perform other reasonable job duties as requested

Tiempo completo

Customer Experience Agent

Viajes Para Ti

Ubicación:
Spain , Reus

Categoría:
Turismo y Hospitalidad

Tipo de contrato:
No proporcionado

Salario:

Descripción del trabajo:

Responsabilidades:

Requisitos:

Deseable:

Información adicional:

Oferta publicada:
17 de enero de 2026

¿Buscas más oportunidades? Busca otras ofertas de trabajo que coincidan con tus habilidades e intereses.

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Customer Experience Agent

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Agente Servicio Al Huesped

Agente de Reservaciones

Agente de reservaciones

Agente de Reservaciones

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Agente de Servicio al Huesped

Customer Experience Agent

Viajes Para Ti

Ubicación:Spain , Reus

Categoría:Turismo y Hospitalidad

Tipo de contrato:No proporcionado

Salario:

Descripción del trabajo:

Responsabilidades:

Requisitos:

Deseable:

Información adicional:

Oferta publicada:17 de enero de 2026

¿Buscas más oportunidades? Busca otras ofertas de trabajo que coincidan con tus habilidades e intereses.

Empleos similares para Customer Experience Agent

Customer Experience Agent

Gerente Distrital de Tarjetas de Crédito

Agente Servicio Al Huesped

Agente de Reservaciones

Agente de reservaciones

Agente de Reservaciones

Agente Servicio al Huesped

Agente de Servicio al Huesped

Ubicación:
Spain , Reus

Categoría:
Turismo y Hospitalidad

Tipo de contrato:
No proporcionado

Oferta publicada:
17 de enero de 2026