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Coordinador de Servicio Afore

https://www.citi.com/ Logo

Citi

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Ubicación:
Mexico, Culiacán

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Categoría:
Ventas

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Tipo de contrato:
Contrato de trabajo

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Salario:

No proporcionado
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Descripción del trabajo:

The Field Sales Team Lead is an entry level position responsible for providing full leadership and direction to a team of employees in an effort to deliver a full range of sales support activities in coordination with the Consumer Sales team. The overall objective of this role is to ensure the seamless delivery of support services to Citi clients and to assist team in meeting sales targets.

Responsabilidades:

  • Conduct performance evaluations, compensation, hiring, disciplinary actions, and termination of team members
  • Service existing accounts and establish new accounts at designated location or assigned geographical coverage area in order to increase revenue for the bank
  • Proactively approach Citi clients to establish real needs, understand the client and their requirements, and interest them in Citi’s products
  • Provide advice and product information to Citi clients as appropriate, outlining features and benefits
  • Identify cross-selling opportunities to sell other products
  • Achieve or exceed decided sales targets
  • Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Requisitos:

  • Experiencia y conocimientos en Servicio al ciente de Afore
  • Exp en Administración de equipos de trabajo (liderazgo, comunicación efectiva, administración de recursos, conocimiento del área de servicio)
  • Disponibilidad para viajar (Sinaloa, Durango, Baja California Sur)
  • Esquema: Presencial 100% lunes a viernes (Jornada de 40 horas)
  • Opcional atender temas en sábado
  • Carrera terminada / Carrera terminada en proceso de titulación

Información adicional:

Oferta publicada:
25 de noviembre de 2025

Tipo de empleo:
Tiempo completo
Tipo de trabajo:
Trabajo presencial
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