Banamex UX Researcher Sr

The Digital Content Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Excellent communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. Como UX Researcher Senior, tendrás un rol fundamental en nuestro equipo, siendo el motor de la comprensión profunda del usuario para los productos y servicios de Banamex. Serás responsable de diseñar, ejecutar y analizar investigaciones cualitativas y cuantitativas para detectar hallazgos clave en el comportamiento de los usuarios, identificando sus necesidades, motivaciones y puntos de dolor. Tu experiencia será crucial para traducir datos complejos en insights accionables que guíen la estrategia de producto y diseño, impactando directamente en la creación de experiencias significativas y exitosas. Trabajarás en un entorno colaborativo, influyendo en la toma de decisiones a través de una comunicación clara y convincente de tus descubrimientos.