Asesor Previsional

• Performs most basic, routine tasks/assignments
• Works under direct supervision with detailed procedures
• May service a very limited number of products/services
• Applies knowledge of routine work area procedures
• Completes standardized activities
• Exchanges basic information with other co-workers
• Resolves task related problems in straightforward situations
• Selects from a limited number of clearly defined options
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
• Acompaña a los trabajadores en uno de los momentos más importantes de su vida: el retiro
• Explica sus opciones de pensión de forma clara y personalizada
• Traduce la complejidad del sistema de pensiones en decisiones fáciles
• Asesora en trámites ante el IMSS, ISSSTE o Afore
• Acerca nuestro servicio a nuevos clientes con orientación personalizada

• GPA of 3.3 or above
• Demonstrated analytical skills
• Consistently demonstrates clear and concise written and verbal communication skills
• Cooperation and focus in achieving group and client objectives
• Innovative and creative in solving problems
• Quick thinking and detail oriented
• Graduating with a Bachelor’s/University degree or equivalent experience or master degree the following year
• Gusto por ayudar y escuchar
• Habilidad para explicar conceptos complejos con claridad
• Sentido ético y profesional
• Deseable: experiencia en atención al cliente, ventas y/o pensiones
• Formación: Bachillerato concluido con certificado (mínimo) / Licenciatura deseable

experiencia en atención al cliente, ventas y/o pensiones