Application Support Specialist, Inetum

Inetum

Ubicación:
Portugal, Lisbon

Categoría:
TI - Administración

Tipo de contrato:
Contrato de trabajo

Salario:

No proporcionado

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Descripción del trabajo:

Application Support Specialist team member is a detailed-oriented and technically skilled professional able to manage and support critical business applications in a production environment with a special focus on delivering high quality IT Services. The core responsibilities are related with ensuring the required stability, availability and performance for the applications under the team scope. Also, the incident resolution in a timely manner collaborating with internal (Development/Infrastructure teams) or external stakeholders (Service Providers) to drive long-term solutions.

Responsabilidades:

Monitor and maintain the Application at the scope ensuring high availability and performance
Actively collaborate in incident management (e.g, participate in Situation Rooms for P1/P2 INCs, RCA), problem resolution (identify incident trends & participate for definitive solutions)
Ensure the implementation and compliance of ITIL Governance within IT Production (SLAs)
Execute change requests and deployments following ITIL & DevOps tools and processes
Proactively identify and resolve technical issues to ensure smooth business operations
Participate in on-call rotations ensuring 24/7 availability for critical applications

Requisitos:

RedHat Jboss EAP 6.4 and 7.0 (administration)
OpenShift (microservices)
API Gateway principles
RHEL Linux OS
Dynatrace and other monitoring tools (e.g. ELK)
CI/CD setup & optimization (GITLab, ArgoCD, Jenkins, Nexus Sonatype)
Relational DBs (MSSQL Server
Postgre)
Cloud environments support

Información adicional:

Oferta publicada:
18 de noviembre de 2025

Tipo de empleo:

Tiempo completo

Tipo de trabajo:

Trabajo presencial

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Application Support Specialist