Analista de Calidad, Marriott Bonvoy

Marriott Bonvoy

Ubicación:
Colombia, Bogota

Categoría:
Turismo y Hospitalidad

Tipo de contrato:
Contrato de trabajo

Salario:

No proporcionado

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Descripción del trabajo:

Analista de Calidad role at W Bogota focuses on ensuring organizational efficiency, productivity, and high-quality standards in a hospitality setting, involving administrative tasks and guest services.

Responsabilidades:

Prepare and review written documents accurately and completely
Answer telephones using appropriate etiquette
Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Develop and maintain positive working relationships with others
Support team to reach common goals
Listen and respond appropriately to the concerns of other employees.

Requisitos:

Transmit information or documents using a computer
Prepare and review written documents, including proofreading and editing written information to ensure accuracy and completeness
Exchange information with other employees using electronic devices
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests
Operate standard office equipment other than computers
Follow all company policies and procedures
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Protect company assets
Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Assist individuals with disabilities
Develop and maintain positive working relationships with others
Support team to reach common goals
Ensure adherence to quality expectations and standards
Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Información adicional:

Oferta publicada:
21 de marzo de 2025

Tipo de empleo:

Tiempo completo

Tipo de trabajo:

Trabajo presencial

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Analista de Calidad