Analista de Alertas y Notificaciones, Citi

Analista de Alertas y Notificaciones

Citi

Ubicación:
Mexico, Ciudad de Mexico

Categoría:
Banca

Tipo de contrato:
Contrato de trabajo

Salario:

No proporcionado

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Descripción del trabajo:

The Ops Support Specialist 3 is an entry-level position responsible for providing operations support services, including but not limited to record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 3 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsabilidades:

Suscribir a clientes de Banamex a alertas y notificaciones
Captura de datos, trabajo bajo presión y tiempos de entrega diaria
Document processes in an accurate and detailed manner and follow established procedures to complete complex assignments
Identify process gaps requiring escalation, offering potential solutions
Assist with inventory management and workflow needs as dictated through risk priority and service level
Support a range of products and services
Analyze problems and formulate solutions through research and investigation
Navigate, test and execute moderately complex databases, spreadsheets, and systems
Ensure accurate and timely account handling
Assist in activities that help reduce organizational impact and/or loss
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requisitos:

Experiencia en manejo y análisis de información, captura alfanumérica
Excel básico (formulación), filtros, acomodo
Manejo y Análisis de Información general
Manejo de Información sensitiva
Organización de tiempo y actividades
Trabajo en equipo
Proficient computer and typing skills
Ability to adapt to new technology quickly and seamlessly
Consistently demonstrates clear and concise written and verbal communication skills
Ability to work with others to complete assigned tasks

Información adicional:

Oferta publicada:
02 de octubre de 2025

Tipo de empleo:

Tiempo completo

Tipo de trabajo:

Trabajo remoto

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