Zalando Lounge - Customer Service, Hybrid work

Join our Customer Care team in Berlin as a Service Optimisation Expert. You will pilot innovative services and AI solutions, directly handling customer contact to enhance experiences. We seek a proactive professional with 2+ years in customer service, process improvement passion, and adaptability...

Join Zalando in Berlin as a Customer Relations Expert. Own the resolution of complex, escalated cases, driving quality and meaningful customer outcomes. Leverage your proven support expertise and proactive mindset in a dynamic, cross-functional role. Enjoy benefits like an employee shares program...

Join Zalando in Berlin as a Customer Relations Expert. Own the resolution of complex, escalated cases, driving quality and collaborating with cross-functional teams. We seek a proactive professional with proven support expertise and a meticulous approach. Enjoy benefits like an employee shares pr...