Zalando - Germany, Customer Service

Join Zalando in Berlin as a Customer Relations Expert. Own the resolution of complex, escalated cases, acting as a key liaison between customers and internal teams like Legal and Logistics. We seek a proactive professional fluent in Dutch and English, with strong stakeholder management skills. En...

Senior Service Provider Manager sought to lead global outsourcing strategy and oversee external partner performance in Berlin. This role requires 5+ years in BPO management, data-driven KPI expertise, and budget planning skills. Join a collaborative team of seven, driving operational excellence a...