Whatnot - United States, Phoenix, Remote work

Join our Customer Experience team in Phoenix as a Customer Experience Agent. You will resolve order and payment issues via email/chat, using tools like Zendesk, to ensure a positive user experience. We seek a proactive problem-solver with 2+ years of support experience in e-commerce. This role of...

Join our Customer Experience team in Phoenix, driving exceptional user support for a leading e-commerce marketplace. Utilize your 2+ years of email/chat experience and tools like Zendesk to proactively solve problems and improve processes. This overnight role offers equity, comprehensive health b...

Join our Trust and Safety team in Phoenix to protect our platform's integrity. You'll investigate risks, enforce policies, and resolve sensitive cases to ensure a secure marketplace. Ideal candidates have 1-5 years in trust, safety, or fraud ops with a customer-first mindset. We offer comprehensi...

Shape the future of live shopping as a Strategy & Operations Manager at Whatnot. Leverage 8-10 years of experience to drive key marketplace decisions and lead cross-functional initiatives. Enjoy top-tier benefits while working from major US hubs like LA, SF, or NYC. Join a team redefining e-comme...

Join our Strategy & Operations team to drive key decisions in our dynamic marketplace. You will analyze data, improve post-purchase operations, and execute cross-functional projects. This role requires 3-5 years of experience in strategy, strong analytical skills, and the ability to thrive in a f...