Vodafone - United Kingdom, Remote work

Lead and coach a team of Technology Optimisation Leads as an Exchange & Network Technical Delivery Manager in the UK. Oversee complex network work packages across Fixed, Fibre, and Datacenters while managing strategic delivery partners. Requires deep telecom experience, matrix leadership, and sen...

As a Specialist Care Advisor, you’ll be the trusted customer champion, building strong relationships and resolving queries end-to-end. This UK-based role requires 12+ months of enterprise customer service experience, strong problem-solving skills, and clear communication. Enjoy great pay, bonuses...

Join a leading UK team as a Dedicated Service Desk Advisor, serving as the trusted first point of contact for business customers. You’ll own incidents from start to resolution, blending technical support with exceptional communication. We seek strong customer service skills, analytical thinking, ...

Seeking a Technical Solution Architect for a senior customer-facing role in the UK. You will provide technical leadership and design bespoke Unified Communication, Contact Centre, WAN, and LAN solutions. Requires expertise in UC, CC, LAN/WAN, TOGAF, and ITIL. Enjoy an excellent salary, bonus, 28 ...

Vodafone UK seeks a Technical Design Authority to lead low-level designs for enterprise WAN solutions, including MPLS, IPVPN, and SD-WAN. You will collaborate with customers and internal teams to deliver secure, scalable networks. Ideal candidates possess CCIE-level expertise or equivalent hands-...

Seeking a strategic **Complaints Manager** in the **United Kingdom** to take end-to-end ownership of complex, high-risk P1 and CEO-level complaints. You will balance customer fairness with regulatory compliance, acting as a key escalation point for Senior Leadership. The role demands strong gover...

Join our UK team as a Prime Resolution Agent and take ownership of complex customer interactions. You'll resolve billing, account, and technical queries with a focus on first-contact resolution. We seek a proactive problem-solver with strong escalation skills and a continuous improvement mindset....

Seeking a Test & QA Authority to lead end-to-end testing on complex customer programmes across the UK. You will own the programme test strategy, manage quality gates, and ensure robust delivery for SDWAN, networking, and data centre projects. Requires proven Test Manager experience with automatio...