Vodafone - Tanzania, On-site work

Seeking a Customer Experience Specialist in Dar Es Salaam, Tanzania. Leverage your 2+ years in CX, Business Analysis, or Programme Management to enhance customer journeys. You will analyze data, design innovative solutions, and optimize cross-functional processes for Vodacom. Ideal for a commerci...

Insurance Sales & Distribution Specialist needed in Dar es Salaam, Tanzania. Drive revenue growth for Motor, Life, Device, and Health Insurance across multiple channels. Requires a Bachelor’s degree in Risk Management or Actuarial Science, plus 2+ years of insurance sales experience. Build key st...

Vodafone seeks a Product Operation Executive in Dar Es Salaam, Tanzania, to drive M-Pesa product operations and IT solutions. You will manage upgrades, reconciliations, and compliance controls while supporting sales and distribution teams. Ideal candidates have 3+ years of experience, fluency in ...

Drive revenue growth and market penetration as Territory Manager in Iringa, Tanzania. Leverage 3–5 years of telecom/FMCG sales experience to manage channel partners, optimize distribution, and exceed sales targets. Champion digital tools and data analytics to enhance customer experience and brand...

Lead and elevate a Digital Care & Social Media team in Dar es Salaam as a Call Centre Supervisor. Drive performance across Email, WhatsApp, and social platforms, ensuring SLA adherence and exceptional customer experience. Requires 2+ years in digital care operations and 1-2 years in a supervisory...

Seeking a strategic **Customer Ops Reporting & VB Care** lead in **Dar Es Salaam, Tanzania**. You will oversee end-to-end support for Vodacom Business customers, leveraging VoC and NPS insights to drive CX improvements. Requires a degree, 3+ years in customer service operations, and strong analyt...

M-Pesa Director sought to lead Tanzania’s top digital financial platform. Drive ecosystem growth, financial inclusion, and P&L ownership in fintech. Requires 15+ years in payments, banking, or telecoms with executive leadership. Based in Dar es Salaam, this role offers strategic influence and inn...

Vodafone seeks a Contact & Digital Channels Engineer in Dar es Salaam to design and operate robust contact center and digital care systems. You will drive automation, enhance IVR self-care journeys, and ensure high availability using AI, NLP, and programming languages like Java and Python. Ideal ...

Drive M-Pesa growth in Mwanza, Tanzania as a Product Penetration Specialist at Vodafone. You will manage regional KPIs, distribution partners, and on-ground commercial plans to boost mobile money revenue and market share. Ideal candidates have 3-5 years in Mobile Money sales, senior-level experie...

Privacy Specialist role in Dar Es Salaam, Tanzania, focused on implementing Privacy Policy Controls and ensuring compliance. Key duties include conducting Privacy Impact Assessments (PIA), managing cross-border data transfer permits, and enforcing Security by Design. Requires a Bachelor’s in IT, ...

Merchant Analyst role in Dar es Salaam, Tanzania, focused on extracting and analyzing merchant and channel performance data to drive business growth. Requires a Bachelor’s degree in a quantitative field, advanced SQL, and BI tools like Power BI or Tableau. Responsibilities include building dashbo...

Drive revenue and enhance customer experience as a Big Data & Special CVM Projects expert in Dar es Salaam, Tanzania. You will co-create advanced Machine Learning products and manage end-to-end big data monetization. Requires 5+ years in data science, Python, SQL, and Hadoop proficiency, plus a q...