Vodafone - Tanzania, Customer Service

Seeking a Customer Experience Specialist in Dar Es Salaam, Tanzania. Leverage your 2+ years in CX, Business Analysis, or Programme Management to enhance customer journeys. You will analyze data, design innovative solutions, and optimize cross-functional processes for Vodacom. Ideal for a commerci...

Seeking a strategic **Customer Ops Reporting & VB Care** lead in **Dar Es Salaam, Tanzania**. You will oversee end-to-end support for Vodacom Business customers, leveraging VoC and NPS insights to drive CX improvements. Requires a degree, 3+ years in customer service operations, and strong analyt...

Join our team as a Customer Operations Analyst in Dar Es Salaam. Drive operational excellence using data-driven insights and project management to enhance customer experience. We seek a professional with 3+ years in business analysis, strong Excel/Power BI skills, and process optimization experti...