Vodafone - Albania, Customer Service

We are seeking a dedicated **Care Team Leader** in **Tirane, Albania** to manage and coach a converged contact center team. This role requires a Bachelor’s degree, CRM knowledge, and experience in customer service. You will drive performance, ensure SLA adherence, and foster high employee engagem...

Join Vodafone Albania as a Resolution Specialist in Tirane. You will manage customer complaints end-to-end, ensuring excellent service and experience. We seek a proactive problem-solver with 1+ year's experience, analytical skills, and customer focus. Enjoy benefits like performance bonuses, heal...