Vodafone - Customer Service, Hybrid work

Join Vodafone in Athens as a Written Complaints Agent. You’ll manage customer complaints via web and public authorities, conduct deep-dive analyses, and enhance customer experience. We seek strong communicators with fixed telephony knowledge and problem-solving skills. Enjoy a hybrid work model, ...

Join a top employer in Athens, Greece as a Complaints Agent. We seek a customer-centric professional with strong negotiation skills and fixed telephony knowledge to resolve issues and boost NPS. Enjoy a hybrid work model, private health insurance, and competitive pay. Be a key ambassador for cust...

Join us as a Specialist Care Advisor in Stoke-on-Trent, UK, managing complex customer complaints with empathy and autonomy. You’ll handle FCA-reportable cases, support vulnerable customers, and collaborate with senior stakeholders. Ideal for those with proven complaint handling experience in regu...

Join our **Summer Internship Program 2026** in **Customer Care** at our **Smart Village office** in **Cairo**. This hybrid role offers hands-on experience, mentorship, and real-world challenges for **undergraduate students** (graduating 2026/2027). Ideal for **Junior/Senior** students with **flue...

Lead our Complaints Management team in Athens, focusing on root cause analysis and process improvement. You will coach your team to resolve issues effectively, driving customer loyalty and operational excellence. Enjoy a hybrid role with a top employer, competitive benefits, and the option to wor...

Join Vodafone Business UK as a Service Executive in Stoke on Trent. You will manage service performance for a portfolio of clients, ensuring an exceptional end-to-end experience. Key duties include owning Service Level Performance, driving improvement plans, and championing customer needs. Enjoy ...

Join our team in Stoke on Trent as a Complex Complaints Specialist. You will autonomously manage high-level, FCA-reportable complaints, using expert judgement and empathy to resolve sensitive cases. This role requires proven complaint handling experience and strong regulatory knowledge. We offer ...

Join VodafoneThree UK as a Customer Success Advisor in Stoke on Trent. You will manage inbound/outbound calls to retain and grow our business customer base, identifying new revenue opportunities. Drive NPS improvement through exceptional end-to-end customer experience. Enjoy benefits like an annu...

Join VodafoneThree Business as a Customer Success Advisor in Belfast. You will manage B2B account relationships, handling inbound/outbound calls to identify revenue opportunities and drive customer retention. Your role is key to enhancing the end-to-end customer experience and improving NPS. We o...