Vodafone - Customer Service, Hybrid work

Join our team in Stoke on Trent as a Complex Complaints Specialist. You will autonomously manage high-level, FCA-reportable complaints, using expert judgement and empathy to resolve sensitive cases. This role requires proven complaint handling experience and strong regulatory knowledge. We offer ...

Join VodafoneThree UK as a Customer Success Advisor in Stoke on Trent. You will manage inbound/outbound calls to retain and grow our business customer base, identifying new revenue opportunities. Drive NPS improvement through exceptional end-to-end customer experience. Enjoy benefits like an annu...

Join VodafoneThree Business as a Customer Success Advisor in Belfast. You will manage B2B account relationships, handling inbound/outbound calls to identify revenue opportunities and drive customer retention. Your role is key to enhancing the end-to-end customer experience and improving NPS. We o...