Vodafone - Customer Service, Hybrid work

Lead our Complaints Management team in Athens, focusing on root cause analysis and process improvement. You will coach your team to resolve issues effectively, driving customer loyalty and operational excellence. Enjoy a hybrid role with a top employer, competitive benefits, and the option to wor...

Join Vodafone Business UK as a Service Executive in Stoke on Trent. You will manage service performance for a portfolio of clients, ensuring an exceptional end-to-end experience. Key duties include owning Service Level Performance, driving improvement plans, and championing customer needs. Enjoy ...

Join our team in Stoke on Trent as a Complex Complaints Specialist. You will autonomously manage high-level, FCA-reportable complaints, using expert judgement and empathy to resolve sensitive cases. This role requires proven complaint handling experience and strong regulatory knowledge. We offer ...

Join VodafoneThree UK as a Customer Success Advisor in Stoke on Trent. You will manage inbound/outbound calls to retain and grow our business customer base, identifying new revenue opportunities. Drive NPS improvement through exceptional end-to-end customer experience. Enjoy benefits like an annu...

Join VodafoneThree Business as a Customer Success Advisor in Belfast. You will manage B2B account relationships, handling inbound/outbound calls to identify revenue opportunities and drive customer retention. Your role is key to enhancing the end-to-end customer experience and improving NPS. We o...