Uber - United States, IT - Administration

Lead real-time, high-stakes customer support operations for Uber’s rapidly scaling Autonomous Vehicles division in Phoenix. Manage a team of 100+ agents, owning end-to-end performance on SLAs, quality, and incident management. Leverage automation and tooling to drive operational excellence in a s...

Senior Knowledge Governance Lead sought by Uber to own global standards, platforms, and compliance for Customer-Support content. This role codifies strategy into scalable governance models, ensuring quality across human and AI-driven experiences. Requires 7+ years in program management, content o...

Senior Manager, Business Development – Payments role at Uber in New York or San Francisco. Lead global payment partnerships, negotiate with banks and processors, and drive strategic initiatives. Requires 10+ years in payments business development, strong financial modeling, and C-level engagement...

Uber seeks a strategic Cloud Partner Manager in Seattle, San Francisco, or Sunnyvale to orchestrate relationships with major providers like AWS, OCI, GCP, and Azure. You will balance executive-level strategy with incident response and contract optimization, ensuring performance and innovation at ...

Uber seeks a Sr Program Manager for Identity & Onboarding to lead document verification operations across the US & Canada. You will ensure regulatory compliance, manage KPIs for accuracy and fraud detection, and drive process automation. Ideal candidates have 3+ years in identity/regulatory roles...

Drive success for top-tier Enterprise Grocery brands at Uber. In this Operations Manager role, you'll lead high-impact, cross-functional initiatives to scale revenue and operational excellence. We seek a data-driven professional with 3+ years experience, SQL proficiency, and strong analytical ski...

Lead Uber's global customer support coordination during critical outages and severe incidents. This Phoenix or San Francisco-based role requires 6+ years in program/incident management and leading teams. You will design strategies, strengthen detection, and ensure structured 24/7 response to main...

Lead global support segmentation strategy at Uber, balancing customer experience with cost efficiency. Define frameworks and operationalize programs for Consumer, Earner, and Merchant segments. This senior role requires 8+ years of experience, strong cross-functional leadership, and expertise in ...

Lead Uber's global security incident command team, managing high-severity cyber threats. Drive response evolution by integrating automation and AI into IR, postmortems, and simulations. Requires 8+ years in security incident response or production incident management with proven leadership. Based...