Uber - Japan, Customer Service

Uber seeks a Safety Investigation Specialist II in Tokyo, Japan. You will provide world-class support for critical safety incidents, using exceptional communication in fluent Japanese and English. This role requires a calm, detail-oriented problem-solver with phone support experience and a custom...

Seeking a Courier CX Program Specialist in Tokyo to drive operational excellence for Uber Delivery Partners. You will manage projects, analyze data trends, and build sustainable solutions. Requires fluency in English & Japanese, 3+ years experience, and strong problem-solving skills. Lead stakeho...

Join Uber for Business in Tokyo as a Senior Premium Support Specialist. Provide top-tier B2B support to our largest clients, resolving complex issues and conducting root cause analysis. Collaborate with cross-functional teams to drive customer satisfaction and generate actionable insights. Levera...