Uber - Customer Service, On-site work

Lead and develop high-performing teams as a Coe Team Lead for Uber’s ANZ Merchant support in Taguig City, Philippines. This people manager role focuses on coaching, data-driven decision-making, and operational excellence to enhance merchant partner experience. Ideal for candidates with strong com...

Join Uber in Lisbon as a **Uber For Business Support Specialist (French Speaker)**. Leverage your B2B support and Salesforce expertise to deliver world-class, high-quality service to corporate clients. This role requires professional French and English fluency, a customer-first mindset, and the a...

Join Delivery CX LATAM as a **Customer Experience Program Specialist** in São Paulo. Drive high-impact strategic initiatives, governance routines, and cross-functional projects to enhance operational excellence. Ideal for candidates with 3+ years in program management or CX, strong analytical ski...

Join Uber in Krakow as a COE Specialist I, providing exceptional customer support to riders and drivers. You need B2 Italian and English, 6 months of experience, and strong communication skills. Deliver high-quality service via email, chat, and phone, turning frustrated users into loyal advocates...

Join Uber in Lisbon as a French-speaking Rides Support Specialist. You'll deliver world-class omnichannel support via chat, email, and phone, resolving customer issues with empathy and precision. We seek professionals with 6+ months of customer service experience, fluency in French and English, a...

Uber seeks an AI Experience Policy Specialist in Phoenix to serve as a human-in-the-loop gate for GenAI support tools. You will evaluate AI-customer interactions, assess policy accuracy, and identify risks to ensure quality and safety. Ideal candidates possess strong policy operations expertise, ...

Join Uber's safety team in Limerick as a Safety Investigations Specialist. You'll provide critical, empathetic support for urgent incidents, handling sensitive cases via phone and messaging. The role requires excellent communication skills, resilience in a high-volume environment, and a dedicatio...

Join our team in Taguig City as an Onboarding Specialist. You will own the merchant activation process from start to finish, ensuring a seamless experience. Your role involves auditing menus, uploading photos, and proactively unblocking merchants via calls and emails. We seek a detail-oriented, c...

Join our team as a Customer Experience Program Specialist in Mexico City. You will optimize merchant support processes, drive operational excellence, and implement data-backed solutions. This role requires strong analytical skills, project management expertise, and fluency in English to collabora...

Lead strategic efficiency and defect reduction programs for Uber's APAC Community Operations in Sydney. You will own financial performance, optimize support networks, and drive quality through data. Ideal for a results-driven strategist with experience in global matrix organizations.

Lead Customer Support Operations across Latin America from Mexico City. Manage facilities, teams, and financial results to drive efficiency and an exceptional customer experience. We seek an experienced people leader with 8+ years in retail or service operations, skilled in stakeholder management...

Join Uber for Business in Tokyo as a Senior Premium Support Specialist. Provide top-tier B2B support to our largest clients, resolving complex issues and conducting root cause analysis. Collaborate with cross-functional teams to drive customer satisfaction and generate actionable insights. Levera...