Tripadvisor - United Kingdom, Customer Service

Seeking a hands-on **Service Resolution Manager** in **London, UK** to drive operational strategy across onshore and offshore teams. This hybrid role requires 5+ years of contact centre management experience, strong people leadership, and expertise in SLA performance. You will optimize service de...

Join Bókun as a Technical Customer Service Advisor in Oxford, UK. You'll diagnose complex issues, manage multilingual support (English & Italian), and leverage CSS/HTML knowledge. Enjoy flexible work, competitive compensation, travel perks, and tuition assistance. Ideal for analytical problem-sol...

Lead customer service strategy for a global travel platform, managing both BPO and in-house resolution teams. Drive operational excellence and a next-gen CX using AI, from our London or Oxford offices. Enjoy competitive compensation, travel perks, and flexible hybrid work.

Join Bókun in Oxford as a Technical Customer Service Advisor for Spanish speakers. Utilize your fluent Spanish and English to troubleshoot technical issues and resolve complex cases via email, chat, and phone. We seek a problem-solver with 1-3 years of technical support experience and basic CSS/H...

Lead our knowledge, training, and quality strategy in London to empower frontline teams. You will design scalable knowledge bases, training programs, and QA frameworks, leveraging AI and data. This hands-on role requires 5+ years in KM, L&D, or QA, with a focus on operational excellence and a cus...