Tripadvisor - United Kingdom, Customer Service

Tripadvisor seeks a Service Operations Compliance Lead in London to ensure refund, promotion, and goodwill processes adhere to standards. You will audit BPO and internal operations, monitor AI compliance, and drive corrective actions. Ideal candidates bring 3+ years in Customer Operations, Intern...

Join Bókun in Oxford as a Technical Support Advisor (Spanish Speaker) on our Escalation Team. You'll diagnose complex issues, manage bilingual (EN/ES) communication, and leverage CSS/HTML knowledge. Enjoy flexible schedules, travel perks, and tuition assistance while solving B2B challenges. Ideal...

Service Resolution Manager sought for a London-based hybrid role. Lead onshore and offshore teams to execute operational strategy, driving service levels and efficiency. Requires 5+ years in contact centre operations management, proven people leadership, and data-driven decision-making. Enjoy com...

Join our Oxford team as an Escalation Resolution Associate. You'll resolve complex customer queries via phone, chat, and email, handling sensitive cases with legal or PR implications. We seek 6+ months of customer service experience, strong English skills, and a quiet home office with Ethernet. E...

Seeking a hands-on **Service Resolution Manager** in **London, UK** to drive operational strategy across onshore and offshore teams. This hybrid role requires 5+ years of contact centre management experience, strong people leadership, and expertise in SLA performance. You will optimize service de...

Join Bókun as a Technical Customer Service Advisor in Oxford, UK. You'll diagnose complex issues, manage multilingual support (English & Italian), and leverage CSS/HTML knowledge. Enjoy flexible work, competitive compensation, travel perks, and tuition assistance. Ideal for analytical problem-sol...