Tekmetric - Customer Service

Lead the Customer Onboarding team for a leading SaaS platform in the auto repair industry. Develop scalable processes, collaborate cross-functionally, and use data to drive customer success and reduce time-to-value. This remote role offers competitive pay, comprehensive benefits, and a supportive...

Join our team as a Customer Support Representative in Houston. You'll be the vital first line of support, solving complex puzzles with empathy using Zendesk and CRM systems. We seek a tech-savvy problem-solver with 2+ years of contact center experience. Enjoy remote flexibility, competitive pay, ...

Seeking a Mid-Market Customer Success Manager to own a strategic book of 40-60 automotive SaaS accounts. Drive retention, expansion, and value realization in this remote US role. Ideal candidates have 3-5 years of B2B SaaS experience and excel in relationship and escalation management. Enjoy comp...

Join Tekmetric as a Customer Onboarding Manager and launch your career in customer success. You'll guide auto repair shops through platform implementation, building key relationships. Enjoy a fully remote role in the US with competitive pay, comprehensive benefits, and a strong 401(k) match.